COD points multiple charges

Discus and support COD points multiple charges in XBoX Games and Apps to solve the problem; Hi, my son purchased cod points and they did not go through. We have now been charged five times and only had one lot of points. Can I request a... Discussion in 'XBoX Games and Apps' started by TillableElf992, May 27, 2016.

  1. COD points multiple charges


    Hi, my son purchased cod points and they did not go through. We have now been charged five times and only had one lot of points. Can I request a refund? Thanks

    :)
     
    TillableElf992, May 27, 2016
    #1
  2. cccmaster
    cccmaster Guest
    Multiple charges

    Why did I get charged again after I cancelled my subscription!!! Freaking over charged my account and cost me $70!!! worst investment ever buying a one! never again!
     
    cccmaster, May 27, 2016
    #2
  3. Dmerc KING
    Dmerc KING Guest
    Multiple charges

    you are right i didnot due auto renew and did know about it a year later i get an email saying they tried to charge an acout that i dont use. so i turned of renewel but they keep trying to charge the account over and over. they wont even let me delete the
    card number they say there is a bill pending i want to stop the membership wow and why does microsoft charge to connect with thier game system anyway, none else does
     
    Dmerc KING, May 27, 2016
    #3
  4. TehGreenie
    TehGreenie Guest

    COD points multiple charges

    Hello,

    Sorry to hear this. As this is a billing issue you'll need to contact a Microsoft Agent via phone support for more assistance.

    Please see here for contact details: support.xbox.com/contact-us
     
    TehGreenie, May 28, 2016
    #4
  5. TehGreenie Win User

    COD points multiple charges

    Hello,

    Sorry to hear this. As this is a billing issue you'll need to contact a Microsoft Agent via phone support for more assistance.

    Please see here for contact details: support.xbox.com/contact-us
  6. Rooze2012 Win User

    Another 'Payment Issues' post. "Cant Authorize the selected payment option"

    I faced the same problem when buying MS Points with credit cards.

    Worst still, I was notified by my credit card issuing bank that multiple $2 charges are made to my credit card, for each failed attempt I suppose, and they suspected fraud. Now I've to temporarily suspend the card awaiting Microsoft's confirmation regarding
    the multiple $2 charges.

    In the end I use Paypal and bought the points sucessfully.
  7. cccmaster Win User

    Multiple charges

    Why did I get charged again after I cancelled my subscription!!! Freaking over charged my account and cost me $70!!! worst investment ever buying a one! never again!
  8. Dmerc KING Win User

    Multiple charges

    you are right i didnot due auto renew and did know about it a year later i get an email saying they tried to charge an acout that i dont use. so i turned of renewel but they keep trying to charge the account over and over. they wont even let me delete the
    card number they say there is a bill pending i want to stop the membership wow and why does microsoft charge to connect with thier game system anyway, none else does
  9. ngocphi Win User

    Multiple charges

    There Is a notice THIs membership will renew at regular rate

    Bbb would have an major issue if users could get out of their contracts as it is a binding contract

    Major businesses would lose millions because customers would ignore bills and get away with it

    Next time read the notes in front of you before you click purchase now
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