Cobros de Microsoft[Translation-Microsoft collections]

igvargon · Nov 23, 2019

El otro día hice una compra en la tienda de Xbox, y agregue una nueva tarjeta como método de pago, el punto es que veo mi estado de cuenta y al momento de registrar mi tarjeta, me hicieron dos cobros de 20 pesos cada uno. Es esto algo normal o debería ponerme
en contacto con mi banco?

[Translation-The other day I made a purchase in the Xbox store, and I added a new card as a payment method, the point is that I see my statement and when I registered my card, I was made two collections of 20 pesos each. Is this normal or should
I contact my bank?]

:)

XBF Brad A

Hi Igvargon,

Thanks for the replies. This is most likely a duplicate charge. Test charges are around 1$ not 20. You can try the

refund form, or contact your bank for the duplicate. Also, check on your
order history to see if it charged your old card and the new one. Sometimes a pending charge is set, and if don't remove that charge it will go through along with another purchase.

Thanks,

Brad

Lov10sBeauty

esos cobros son solo para "probar" o verificar que la tarjeta acepte transacciones de compras online. deberian reintegrarlo en los siguientes dias. de no ser así, contacta a tu banco para resolver lo del cobro duplicado

[Translation-these charges are for "test" or verify that the card accepts online shopping transactions. should reintegrate it in the next few days. If not, contact your bank to resolve the duplicate charge ]

igvargon

Cómo cuanto tiempo suelen tardar en reintegrarlo?

[Translation-How long does it usually take to reintegrate? ]

DanMen334

puedes comprar tarjetas de saldo o gold, si eres menor de edad te recomiendo que le pidas a algun adulto que te preste la suya, hay opciones de débito como saldazo y guardadito, así no tendrás ningún problema con cobros inesperados, incluso te podrían prestar
de crédito nada mas configura como opción de pago principal saldo de cuenta microsoft y desactivar la renovación automática para evitar cobros.

[Mod Translated - You can buy balance or gold cards, if you are a minor I recommend that you ask an adult to lend yours, there are debit options such as balance and guardadito, so you will not have any problem with unexpected charges, they could
even lend you Credit as soon as you configure the main payment option Microsoft account balance and disable automatic renewal to avoid charges.]

Edgarour

Ya has hecho ese tipo de cobro de esa forma? Porque en efecto no se puede hacer, a menos que llames a soporte tecnico de xbox de tu pais y ellos hagan la transaccion por ti y si es que se puede

[Translation-Have you already made that kind of collection like that? Because it can't actually be done, unless you call your country's xbox technical support and they do the transaction for you and if you can ]

Cobros de Microsoft[Translation-Microsoft collections]