Cobro de Xbox Game Pass[Xbox Game Pass charge]

Hello,

Thank you for your post. I understand you were charged for a Xbox Game Pass subscription renewal despite your subscription cancellation. To resolve this please check out our

Refund Request page, if you are unable to complete an application please use our
Contact Us portal to speak to an agent about your subscription.

I hope this helps.

La renovacion automatica se activa nuevamente cada que compras xbox live gold o game pass, siempre hay que ir a desactivarla después de hacer una compra de alguna membresía para que no se hagan cobros extras.

[Translation-Automatic renewal is activated again every time you buy xbox live gold or game pass, you always have to go to deactivate it after making a purchase of some membership so that no extra charges are made. ]

Si, el problema es que me cobro el game pass, pero no me dio, no tengo el game pass. Ojala me den una solucion, que me den el gamepass o el dinero.

[Translate - Yes, the problem is that I charge the game pass, but it did not give me, I do not have the game pass. I hope they give me a solution, that they give me the gamepass or the money.]

veo el pago, y aparece como pendiente pero no pude encontrar como pedir un reembolso de la compra

[Translation - I see the payment, and it appears as pending but I could not find how to request a refund of the purchase]

aparece como pago pendiente, pero ya está cobrado en mi cuenta

[appears as pending payment, but it is already charged to my account]