Cobrança esquisita [Mod Translation - Weird charge]

jonathan123222 · Oct 10, 2020

efetuei a compra do xbox gamepass ultimate e cancelei o produto no msm dia e ainda assim tem uma cobrança de 4 reais na minha conta vinda da microsoft oque seria isso se o 1 real ja foi reembolsado ??

[Mod Translation - I purchased the xbox gamepass ultimate and canceled the product on the same day and still have a charge of 4 reais on my account from microsoft what would that be if the 1 reais has already been refunded
??]

:)

XBF Ezra G

Hello jonathan123222,

Thank you for your post. I understand you are seeking a refund for a recent charge made to your account. Please submit a

Refund Request, there you'll be able to contact a refund agent in regard to the charges.

I hope this helps.

XBF Eladio M

Hey jonathan

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently inquiring about a charge on your account.

I would have to ask you to verify on your account via your
Order history exactly what the description of the charge is.

This should be able to verify what any charges that have gone through your account.

I hope this helps.

jonathan123222

foi cobrado o valor de verificação para ver se era um cartão valido de 4 R$ e não foi estornado continua como valor a ser pago em meu cartão de credito

[Translation - the verification amount was charged to see if it was a valid R $ 4 card and was not refunded it continues as the amount to be paid on my credit card]

XBF Brad A

Hi Rhuan,

As the question has been answered, I will go ahead and lock this thread as to prevent repetitive answers. Feel free to come back anytime if you have a question or issue.

Thanks,

Brad

Onyx Is Here

If you opt to purchase a membership online then it is automatically set up to auto renew for you. You will only be charged for the next month.

If you turn off auto renew then you will only be charged for the one month when you place the order.

Cobrança esquisita [Mod Translation - Weird charge]