Cobrança de 4 reais indevida (Improper 4 reais charge)

Luan-Teixeira · Sep 28, 2019

Fui fazer a compra de um jogo que estava no saldão, e fui cobrado de 4 reais separado no cartão crédito sem motivo algum.. comprei um jogo apenas e + nadaa

Translation:

I went to buy a game that was in the hall, and was charged 4 separate dollars on the credit card for no reason .. I bought a game only and nothing

:)

Vinny #1

This is charged to validate your card, it will be refunded soon, just be patient.

===

Este valor é cobrado para validar seu cartão, ele será reembolsado em breve, apenas seja paciente.

XBF Javier R

Hello Luan,

We thank you for bringing this inquiry to our forums community, and understand that this concerns an extra charge to your account after already completing a purchase for a game.

Our suggestion here, please ensure that this extra charge appears within your
Microsoft order history as anything that is charged to your account will be well documented there.

If this does not appear within your order history, but you were charged for an item through the Microsoft store, we recommend getting in contact with our
customer support team so that the Microsoft account can be further reviewed/investigated.

Try this for us and then let us know the results.

Best wishes!

XBF Ezra G

Hello Luis,

Thank you for your post. I understand you are experiencing an issue with unauthorized charges on your account. To address this, please submit a

Refund Request to get in contact with a refund agent.

I hope this helps.

XBF Leo G

Hello Luis,

Thanks for keeping us updated. If the transactions were not made on any of your Microsoft accounts, we suggest
reaching out to Xbox Support. You can choose to request a call back or live chat with an agent. You may need to adjust your selections on the web page in order to get these options
to appear. Be sure to let us know the results Luis!

Luis GustavoSoares L

Boa tarde!

Não tenho como pedir reembolso pois a compra não aparece nas minhas compras da microsoft.

Quero apenas o reembolso imediato dos valores que foram lançados indevidamente no meu cartão.

São duas ocorrencias de 4 reais no dia 4 de setembro e duas de 4 reais no dia 5 de setembro.

Não autorizo taxas de verificação ou qualquer outro tipo de taxa.

Aguardo uma solução!

LGS Longhi

-[Translation - Good afternoon!

I cannot ask for a refund because the purchase does not appear in my microsoft purchases.

I just want an immediate refund of the amounts that were improperly entered on my card.

There are two occurrences of 4 reais on September 4 and two of 4 reais on September 5.

I do not authorize verification fees or any other type of fee.

I await a solution!

LGS Longhi]

Cobrança de 4 reais indevida (Improper 4 reais charge)