Clunking noise when loading or ejecting disk

nope, still not loading up. it starts to spin then makes a couple clunking noises then stops spinning. then it repeats these 3 or 4 times and then that's when it gives up trying to load.

You're lucky you still have the blu-ray drive clunking noise on startup! lol

After...I think the February Updates, my Xbox One (which was perfect, mind you!) neglects to initialize the blu ray drive if I use the "instant-on" feature (now, I have to wake it up manually, by pressing the eject button to hear the clunking noise). Then
I opted out of the preview beta...and it still hasnt come back to normal.

Man. Microsoft is slacking. smh.

The noise is like a vibrating noise but it is always on when loading the game / disk and fully playing and opening the disk tray doesn't improve the noise and thank you hellspawnri for the suggestion of the phone numbers : )

Hey again Disco, thanks for getting back to us!

If your discs aren't showing any damage, it sounds like the disc drive is fine; but without hearing the sound for myself I can't be sure.

If you're nervous about it though, I suggest getting in touch with phone support (you can use the
Contact Us page if you'd like so you can skip waiting on hold) and speak with a repair specialist about your options.

Let us know how things go and we'll be standing by to hear back from you! ^_^

No disk looks to have been damaged, can't see any marks. Yes the sound is the same with Blu-rays.. its not a noise that happens whilst playing, its just when I eject the disk it sounds quite rough and not smooth like when inserting a disk.