Cloud saved files

Did you save the File on the 360 to the Cloud? In order for the Xbox one to read the save file it needs to be in the cloud save section.

Hi,

if it was exchanged with a different save then not.

But I have heard that in some rare cases that the distributors/developers have a backup.

You can try to contact them but don't expect too much.

Sorry to hear it. Unfortunately, if the game you were playing over-wrote the save you had there's nothing that can be done to retrieve it.

If you originally had the save file on your Xbox 360 and you transferred it over to your Xbox One via Save Cloud then you should still be able to go to your Xbox 360 and just take the save file off the Save Cloud and then put it back in to the Save Cloud
so it appears on your Xbox One again, if you started to play the Backwards Comp. game with a new save file on the Xbox One then it should hopefully (not completely sure) but it should hopefully still have been copied over to your Xbox 360 Account on the Save
Cloud and just take it off and put it back into the Save Cloud again. If its not there then I'm sorry, but there is then no possible way to recover your save file.

The data on the cloud it not the save file I need the cloud saved the new save to it before I noticed it the only data left of the game save is on the console itself with no gamer picture on it meaning its no ones save file.

I will try deleting my profile only without the saved games and hopefully when I sign in it connects me to the right save file.