Cloud not available to everyone?

Codemonster2007 · Jun 15, 2016

Just upgraded to Gold in order to take advantage of the storage using the cloud. AFTER upgrading and trying enable cloud services, I get a message that says, "Cloud storage is not available to everyone". So I upgraded for no reason? Can someone help please?
Thx!

:)

CrumblyRat69 · Jun 15, 2016

Cloud Storage Not Available

Currently trying to move 360 games onto cloud storage (I have a 12m Gold membership and plenty of space) so that I can play on Xbox One but I just got the message "Sorry, Cloud storage isn't available for everyone yet". I have tried
looking for and deleting "Console Copy" but I don't have it. Is there something I need to do or does it really just need some time?

ForgedAnvil · Jun 15, 2016

Cloud Saved Games - Sorry, cloud storage isn't available. Status code: 83860009

Hi,

28th February cloud saves working fine with Diablo 3.

1st March, Xbox live gold subscription expired. Launched Diablo 3, cloud saves not available.

Renewed membership of Xbox gold for one month. Launched Diablo 3, selecting Cloud saves and message pops up stating "Sorry, cloud storage isn't available. Status code: 83860009"

Troubleshooting

Moved save game from local Cloud Saves under settings > storage to a USB.

Launched Diablo 3

Choose USB, saves game works fine

Choose Cloud Saves, no error or message appears and asks to setup your screen and create a new character. No saves available but it does work.

Exited back to console settings and moved save game back to cloud storage

Launched Diablo 3

Choose Cloud Saves, message appears "Sorry, cloud storage isn't available. Status code: 83860009"

Can't find info on this Status Code. Need help to resolve issue, thanks.

Unity Station · Jun 21, 2016

I believe that your console must have at least 514MB of storage free as the cloud service stores a local copy as well. You should check that you have some storage space left, if you don't hopefully removing unused items could fix this.

Also, here is a quote from https://support.xbox.com/en-GB/xbox-360/games/cloud-save-troubleshoot -

[table][tr][td]Can't enable cloud storage just yetIf you get this message, here's what to do:

From the Xbox Dashboard, go to settings and then select System.

Select Storage, and then select your primary storage device (for example, Hard Drive).

Select System Items.

Select Cloud Storage Console Copy.

Select Delete.

[/td][/tr][/table]

Little late for a response but hope that helped.

Unity Station

I believe that your console must have at least 514MB of storage free as the cloud service stores a local copy as well. You should check that you have some storage space left, if you don't hopefully removing unused items could fix this.

Also, here is a quote from https://support.xbox.com/en-GB/xbox-360/games/cloud-save-troubleshoot -

[table][tr][td]Can't enable cloud storage just yetIf you get this message, here's what to do:

From the Xbox Dashboard, go to settings and then select System.
Select Storage, and then select your primary storage device (for example, Hard Drive).
Select System Items.
Select Cloud Storage Console Copy.
Select Delete.

[/td][/tr][/table]

Little late for a response but hope that helped.

mgzin66

@Dude...Just because the cloud is available to the devs doesn't mean everyone will be willing to pay MS to use it, especially the smaller companies.

LJDellar

Okay. If you're using an Xbox 360 console, you will need to have first an Xbox Live Gold so you can access cloud. If it's an Xbox One, all you need to have is an Internet connection. Once you have gold, you will need to enable the cloud storage by going
to SETTINS > SYSTEM > STORAGE > CLOUD > ENABLE.

I have purchased XBOX Live Gold for three months on the basis that I could store my profile in the cloud, but when I go to System > Storage > Cloud > Enable I get the message SpikySamdpiper3 gets.

How do I enable my cloud storage? If it is not available in the UK how do I cancel my Live Gold Subscription and get my money back, as I was lied to about being able to use cloud storage?

LJ

Fubski

Hello SpikySandpiper3, may I ask, is this the first time using a cloud storage?

Fubski

Okay. If you're using an Xbox 360 console, you will need to have first an Xbox Live Gold so you can access cloud. If it's an Xbox One, all you need to have is an Internet connection. Once you have gold, you will need to enable the cloud storage by going
to SETTINS > SYSTEM > STORAGE > CLOUD > ENABLE.

Cloud not available to everyone?