Cloud gaming wont let me sign in

Hi, I hope you're doing great out there. I am an Independent advisor here to help you with your concern.

Please try using a different browser in signing in to https://xbox.com/play, Bob.

Also, restart your device before attempting to use the cloud gaming feature again.

I tried a couple different browsers and it didn't change anything. I tried a different phone too and the same happened.

Hello Jsiets,



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Thank you for understanding.

Sincerely,



Microsoft Community Moderator

Hello Jsiets,

Thank you for responding and I appreciate you doing the steps. May I know if you have the same issue when accessing Cloud Gaming on another device like PC or Laptop? If yes, this could be an issue with your Xbox Account however if the issue only persists on your mobile phone, we highly suggest updating your iOS device to the latest version.

I hope that helps.

Sincerely,



Microsoft Community Moderator

I did all this and it still won’t let me in. I sign in and it will bring me back to the sign in screen