Cloud Gaming - Unsupported region error BUT I am in a supported region!

OliverFawke · Dec 27, 2021

On the Xbox PC app I am receiving the Region Unsupported error when I try to access cloud gaming (see pic below).

However, I am in the UK (which is a supported region) and my account is registered to the UK.

Does anyone know what the issue might be and how I could solve it?

:)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Please kindly check your PC's location if it's set up correctly and also, kindly try a different network. Make sure that you're not using any VPN.

Once confirmed, kindly repair the App by following the steps below:

Windows Settings > Apps & Features > Apps > Search for Xbox > Advanced Options > Repair > Restart PC.

ngocphi

If you are using google dns then you need to change to your actual isps dns servers

Pytherex

I'm having the same exact issue.

Can't do anything to fix it, it's on Microsofts end.

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Can you please try accessing the cloud gaming on the browser if in case you're using the app? Go to https://xbox.com/play.

Also, if you can try to use a different network connection that would be great as well to test it out.

ngocphi

What region are you in ?

Not all gamepass ultimate regions are xcloud region

Cloud Gaming - Unsupported region error BUT I am in a supported region!