Cloud gaming Error Code

Your issue seems to be an update error.

Try search code in
support.xbox.com/.../error-code-lookup for few steps

In Xbox.com search also show as relation with Cloud storage issue. (I found in support part support.xbox.com/.../help)

Hi Apeboybot,

Are you getting a specific error message or error code? Knowing that will help figuring out what might be causing the issue.

https://beta.support.xbox.com/help/games-apps/troubleshooting/cloud-storage-sync-error-messages

Hello abel figueroa1,

Thanks for the reply.

Please send report to Team Xbox using the Xbox Cloud Gaming platform on iPhone. You may use the feedback option on the platform and state the issue you had with iPad. That way this will be investigated by the team.

Thanks for the report.

Regards,

Hello abel figueroa1,

Thank you for posting in Microsoft Community.



We understand that you are trying to play Xbox Cloud Gaming Beta on iPad however you keep getting an error in trying to access the games. Let us check on this together and sort this out in timely manner for you to get back to gaming.

To have a better understanding, we would like to further isolate your concern. Please provide us details to these questions:

1. What app are you using? Xbox app for iOS or Safari?
   
2. How do you access your Xbox Cloud Gaming Beta games?
   

For troubleshooting, we suggest you try these:

1. Restart iPad to clear memory.
   
2. Install the update of iPad. Compatible devices for Xbox Cloud Gaming Beta is iPadOS 14.4 and later.
   
3. Install update for Xbox app and/or Safari.
   
4. Try to start a game and see if issue still persists.
   
5. You may switch to use Safari for playing games of Xbox Cloud Gaming Beta.
   
6. Go to Xbox.com/Play and get started by signing into your account with active Xbox Game Pass Ultimate subscription.
   

Let us know how it went.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

I'm having the exact same issue. You can only use the Safari web app for cloud gaming - when you go to xbox cloud on Safari, it asks you to install the web app on home screen before you can log in and play. When it finally loads, it comes up with a white screen and an error code. On the odd ocassion the app loads, it goes to the white screen with error code when trying to log in. Pretty frustrating as I don't have a console or PC and pay for Ultimate purely for the cloud gaming aspect. I've tried all the fixes you suggested, and I can't even play directly through the browser as you have to install the web app shortcut before it even lets you log in.