Cloud compatible game's won't appear on Xbox Cloud Gaming

Robjmp26 · May 11, 2022

So i don't know if it's appearing for other people but for me some cloud compatible games (games that have the "Cloud Enabled" tag) won't appear on xCloud. The only example i can think of is Secret Neighbour. I only saw it a few times and i didn't bother playing because i wasn't gonna play it yet as i just got gamepass. But now i can't find it anywhere even in the all games tab. Will someone help me figure out why?

:)

Lucas Lauer

That's probably a glitch. I can't see if anywhere on Cloud Gaming :/

You can try to ask Xbox Support about this game. Why it's Cloud Enabled but not showing there:

https://support.microsoft.com/contact/virtual-a...

or

https://support.xbox.com/en-US/contact-us/

Lucas Lauer

Hello, Robjmp26. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft Xbox user just like you.

Do you have a Game Pass Ultimate subscription?

Are you trying to play your games on which device?

Robjmp26

Weird. It has the Cloud Enabled tag and everything and I don’t think it’s off of gamepass anymore

Lucas Lauer

Just to make sure you really have Game Pass Ultimate, sign in to this website and check for your active subscriptions:

https://account.microsoft.com/services

If you don't see a game on Xbox Cloud Gaming, it's probably not there anymore. I can't see Secret Neighbor too.

To see the list of all available games, go to (for US players):

https://www.xbox.com/en-US/play/gallery/all-games

Robjmp26

Yes I do have Gamepass Ultimate (I’m pretty sure) and I’m trying to play on Mobile and the Web version of xCloud

Cloud compatible game's won't appear on Xbox Cloud Gaming