Closed captions keep coming on even after turned off

Discus and support Closed captions keep coming on even after turned off in XBoX Games and Apps to solve the problem; Netflix, crackle, bluray player, vudoo, if it plays movies (aside from television) the closed captions are on. I go to the console setting and turn... Discussion in 'XBoX Games and Apps' started by MikePARKISON JR, Mar 8, 2014.

  1. MikePARKISON JR
    MikePARKISON JR Guest

    Closed captions keep coming on even after turned off


    Netflix, crackle, bluray player, vudoo, if it plays movies (aside from television) the closed captions are on. I go to the console setting and turn them off. I go back to the app and it works like normal. Turn Xbox one off........and ever thing starts
    all over.

    :)
     
    MikePARKISON JR, Mar 8, 2014
    #1
  2. Doboaso
    Doboaso Guest
    Turning off closed captions on NFL Fantasy Football App

    How do you turn closed captions off on the NFL app? They go right over the scoreboard and down/distance marker! I've gone to system settings-display...but closed captions is missing. I've turned off captions in Netflix, Youtube and every other video app
    that could have them. I've cleared my cache, downloaded my profile again and run initial setup. Still the closed captions cover the corner of the screen! Twitter and chat support offered 0 solutions and NFL support has had me holding for 15 minutes without
    even replying. Can anyone help?
     
    Doboaso, Mar 8, 2014
    #2
  3. wonderand
    wonderand Guest
    Xbox 360 - ESPN app keeps turning closed captioning back on

    I turned off closed captions in the Xbox 360 System Settings menu, but some of my video apps keep turning closed captions back on when I start the app. The ESPN app in particular turns them back on every time I start it.

    I deleted my profile, cleared the cache, then re-downloaded the profile but the problem keeps happening. Any advice on how to further troubleshoot this issue?
     
    wonderand, Mar 8, 2014
    #3
  4. liGhtOfmaDness9
    liGhtOfmaDness9 Guest

    Closed captions keep coming on even after turned off

    Wish I had an answer too please.
     
    liGhtOfmaDness9, Sep 12, 2014
    #4
  5. Misses Quinzel
    Misses Quinzel Guest
    Hey there, liGhtOfmaDness9! This thread here is a bit old. If you could, please post up a new thread detailing what you're running into and troubleshooting you've already completed. This way we can get you the individual support that works best on the forums!
    Closed captions keep coming on even after turned off :)
     
    Misses Quinzel, Nov 1, 2018
    #5
  6. Misses Quinzel Win User

    Closed captions keep coming on even after turned off

    Hey there, liGhtOfmaDness9! This thread here is a bit old. If you could, please post up a new thread detailing what you're running into and troubleshooting you've already completed. This way we can get you the individual support that works best on the forums!
    :)
  7. liGhtOfmaDness9 Win User

    Closed captions keep coming on even after turned off

    Wish I had an answer too please.
  8. EggsBoxJuan Win User

    The game is displayed on half the screen

    Hi, check your tv settings for something named Closed Captions or something similar and turn that off. Also check the closed captions option on the xbox itself.

    .

    support.xbox.com/.../closed-captioning
  9. RaiderDuck Win User

    XBOX One NFL Sunday Ticket App?

    Anyone know how to turn off the closed captions?
  10. StativeBeatle65 Win User

    Can't turn off closed captions

    Okay I think I found a fix. Go into the Youtube App in Xbox 360 and find a video with closed captions. I just searched "closed caption" and chose the first video. Closed captions automatically came on, so I pressed "A" and went to "CC" on the option bar
    and clicked to turn captions off.

    Went into Gamecenter Live and the captions were gone!
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Closed captions keep coming on even after turned off

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