CLiP license id does not match the device in the bound device license

Hi Rodrigo, thanks for your fast reply !

I'will try to contact them, I'll keep you posted on this

Hi Atelias, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This can happen when you switch devices or change regions.

To resolve this issue, you will need to contact Xbox Support. They will be able to assist you in updating the device ID on your license so that it matches the device ID on your new device.

Please enter this link to contact support:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select Chat with support agent > Confirm > Start Chat.

I hope this helps.

Hello ASteam,

After further consultation and research, we recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

To contact live support, please follow the guide below:

1. Please use this link: Contact us | Xbox Support
   
   1. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
      
   2. If not, please select the country/region it is showing and select the correct one among the list.
      
   3. Make sure to use to check the available contact times of the support.
      
   4. Select the "Contact Us" button
      
   5. Select the drop-down menu options that will match your concern.
      
   6. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
      
   7. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
      
   8. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
      
   9. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
      

I don't get an error code accept for "an error occurred on our end" and a manual install also does not work.

Also is their three packages for the minecraft launcher?

One that is for both java edition and inecragt for Windows

The second java edition

The third minecraft for windows.

I did eventually get a version to work since the old launcher redirected me to the new launcher which I installed and did let me install minecraft for windows version.

However the store version which downloads java edition and something else never worked.

Not by reseting not by uninstalling and reinstalling not by downloading from the minecraft website and manually downloading.

Hello ASteam,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble installing Minecraft for Windows on your Windows 11 Nitro5 laptop. I understand that you have tried some troubleshooting steps such as running sfc /scannow and WSReset.exe, but nothing works. I also understand that you have a Microsoft account that shows Minecraft Bedrock Edition and a Java account that lets you change profile and skin.



To better assist you, I would like to ask you a few questions:



- When did you first encounter this issue?

- What error message or code do you see when you try to install Minecraft for Windows?

- Have you checked if your device meets the minimum system requirements for Minecraft for Windows?

- Have you tried signing out and signing back in to your Microsoft account on the Microsoft Store app?

- Have you tried resetting the Microsoft Store app by going to Settings > Apps > Apps & features > Microsoft Store > Advanced options > Reset?



Possible reason is that there may be some conflicts with your antivirus or firewall software. You can try temporarily disabling these programs and see if that helps. You can also add Minecraft for Windows and the Microsoft Store app to the exceptions list of your antivirus or firewall.

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.