Click of Death

Discus and support Click of Death in XBoX on Consoles to solve the problem; Hello everybody, Just recieved the hard drive click of death... any way I can be compensated...? Warranty is already out so... I don't really expect... Discussion in 'XBoX on Consoles' started by EODshariff, Aug 4, 2017.

  1. EODshariff
    EODshariff Guest

    Click of Death


    Hello everybody,

    Just recieved the hard drive click of death... any way I can be compensated...? Warranty is already out so... I don't really expect anything... but, just wondering if there's anything that can be done.

    Thanks!

    :)
     
    EODshariff, Aug 4, 2017
    #1
  2. L1GHTemUP 10
    L1GHTemUP 10 Guest
    Hard drive click of death?

    So about a month ago I downloaded Elders Scroll online. About an hour into playing I hit a loading screen that takes for ever and thats when my Xbox one began to make a clicking sound from the right back corner. Ever since then while playing ESO and Destiny
    it will crash on me during loading screens after about an hour of gameplay everyday. then if I restart the console I hit the green start up screen and that takes forever. I usually just end up turning it back off and waiting at least an hour, then it'll work
    fine for an hour or two. I notice if I'm in a party or ppaying with friends on destiny it's more likely to crash then if I'm playing alone.

    would getting an external hard drive and putting all my game on that help at all by reducing the stress on my xbox?

    I'll try some other games tomorrow to see if crashes with them.
     
    L1GHTemUP 10, Aug 4, 2017
    #2
  3. BetaKool4502
    BetaKool4502 Guest
    Hard drive click of death?

    If you are hearing a clicking noise coming from your internal hard drive. This click would sound like a hard metal on metal click I would suggest sending in your Xbox for repair. You can do that here:

    support.xbox.com/.../getting-your-product-serviced

    If you are unsure of the clicking you can always try a factor reset and see if that corrects it, however if the sound you describe is what I think it is your HD may be on its way to crashing.

    While moving your games to an external will keep them downloaded and off the internal once that internal drive crashes the external will be useless as the Xbox OS resides on the internal drive. Repair it as soon as possible.
     
    BetaKool4502, Aug 4, 2017
    #3
  4. Internet Expert
    Internet Expert Guest

    Click of Death

    Since your Xbox One is out-of-warranty, your only options are:

    • Replace your Xbox One.
    • Get it serviced by Microsoft.
    The internal hard drive is not meant to be user-replaceable, so the entire console must be replaced. Regardless of warranty status, you can still get it repaired (or replaced) by Microsoft. You can schedule a repair online, or contact Xbox Support (phone/chat)
    for more help.

    Schedule a repair: https://devicesupport.microsoft.com

    Phone (US/CAN): 1-800-4MY-XBOX

    Chat: Contact Us | Xbox Support
     
    Internet Expert, Aug 4, 2017
    #4
  5. [Farscape] Win User

    The click of death

    could be the hdd.

    if in warranty then book for repair, if out of warranty and is an s type or newer your could pay to have it repaired, or go third party repair shop route.

    self repair cannot be discussed here though.
  6. Internet Expert Win User

    Click of Death

    Since your Xbox One is out-of-warranty, your only options are:

    • Replace your Xbox One.
    • Get it serviced by Microsoft.
    The internal hard drive is not meant to be user-replaceable, so the entire console must be replaced. Regardless of warranty status, you can still get it repaired (or replaced) by Microsoft. You can schedule a repair online, or contact Xbox Support (phone/chat)
    for more help.

    Schedule a repair: https://devicesupport.microsoft.com

    Phone (US/CAN): 1-800-4MY-XBOX

    Chat: https://support.xbox.com/contact-us
  7. Jay S1928 Win User

    The click of death

    its possible your xbox is overheating you may need to clean out the fan vents,

    id suggest using either compressed air or open the xbox up if past warranty (not suggested to do) as some parts are replaceable under warranty by microsoft, and could cause foreseeable issues
  8. BetaKool4502 Win User

    Hard drive click of death?

    If you are hearing a clicking noise coming from your internal hard drive. This click would sound like a hard metal on metal click I would suggest sending in your Xbox for repair. You can do that here:

    support.xbox.com/.../getting-your-product-serviced

    If you are unsure of the clicking you can always try a factor reset and see if that corrects it, however if the sound you describe is what I think it is your HD may be on its way to crashing.

    While moving your games to an external will keep them downloaded and off the internal once that internal drive crashes the external will be useless as the Xbox OS resides on the internal drive. Repair it as soon as possible.
  9. BobMcFly247 Win User

    Xbox one powering on to a black screen after logo screen.

    That was my first thought of the clicking noise, too. Harddrive click of death. That's bad.
Thema:

Click of Death

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