ClearAccess AG10: Xbox Disconnecting

ClearAccess (Modems/Gateways) AG10: Xbox Disconnecting
usually its a router problem be it storms and such around the area or sun spots

:)

 

ClearAccess: AG10 just completed with amazing ending

ClearAccess (Modems/Gateways): AG10 just completed with amazing ending
Hey there

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ClearAccess AG10: xbox1x

You can try first two easy things. First try to power cycle your console (all info here: Restart or Power Cycle Xbox One Console). Look if fixed. If doesnt fixed, you can try to do a
factory reset keeping all games and apps, this will refresh the operative system (all info here: Reset Xbox One Console to Factory Defaults)

If doesnt work, maybe could be more serious and could be some hardware issue, there I suggest too contact directly official xbox support through phone or chat here: Contact Us | Xbox Support

 

Hello, do you already performed a console power cycle? this will fix most of the times this kind of issues, here are the instructions in the following link:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Let us know if these sugestions fix your issue, or if you need more assistance?

 

Yes, I've done that many times.

 

It did it again. 5th time today

 

When is it disconnecting? What else is running at the same time.. Could be pulling to much data and the router is booting you.

 

I have my computer & my dad's Xbox with my Xbox on the same connection. His is wired into the router though so it shouldn't matter that much right? My Windows 10 computer is always on Ultimate settings but I'll turn them to Power Save anyway I think that
will do nothing since it's system not connection.

 

I retail restarted & it's still happening btw.

 

Hi
Goblin,



Thank you for keeping us updated in regards to the console disconnecting from the network.
Is there a specific time this happens? For instance, when playing a game or watching videos, etc.



Please try changing the console to
Energy-saving
mode.To change this setting:

1. Press the
   Xbox button to open the guide (Don't hold the Xbox Button on the controller)
2. Select
   System >Settings
3. Select
   Power & startup
   >Power
   mode & startup.
4. Select
   Power
   modeto change the setting to
   Energy-Saving

Then restart the console by pressing the
Xbox Button
again. Go to
System
and select
Restart Console
(Not Settings).

Also, is it possible to test out the wired connection on this console temporarily?

Let us know if this helps

 

usually its a router problem be it storms and such around the area or sun spots