Classic Jigsaw Puzzle paid for with "gold bars" is not downloading.

Discus and support Classic Jigsaw Puzzle paid for with "gold bars" is not downloading. in XBoX Games and Apps to solve the problem; I paid 8500 "gold bars" for the Cute Animals Puzzles. Downloading is being shown on the picture, but the bar is not filling in to show the progress of... Discussion in 'XBoX Games and Apps' started by TheParchment905, Apr 10, 2017.

  1. TheParchment905
    TheParchment905 Guest

    Classic Jigsaw Puzzle paid for with "gold bars" is not downloading.


    I paid 8500 "gold bars" for the Cute Animals Puzzles. Downloading is being shown on the picture, but the bar is not filling in to show the progress of the download. It's been like this for days. Please help!

    :)
     
    TheParchment905, Apr 10, 2017
    #1
  2. UnfurledHare951
    UnfurledHare951 Guest
    downloading

    Why I spend gold on new collections of puzzles for classic jigsaw ,but can't downloading
     
    UnfurledHare951, Apr 10, 2017
    #2
  3. SniffyCamp77714
    SniffyCamp77714 Guest
    downloading failure

    I have a problem, downloading puzzles , paid with gold bars

    microsoft please help me
     
    SniffyCamp77714, Apr 10, 2017
    #3
  4. BeverlyH15
    BeverlyH15 Guest

    Classic Jigsaw Puzzle paid for with "gold bars" is not downloading.

    Same problem. None of my purchases will download. Can not play the daily challenges, the games just show they are downloading -- but never do. Purchases start to download, but the program crashes within 30 seconds. Have asked for help through support,
    but never receive an answer. Have tried some of the support answers from other individuals......NO LUCK. Requested that MS FIX this.....But they NEVER DO!!! I am beginning to believe that this discussion is just am IM that MS never reviews. Good LUCK in
    receiving any Help!

    Very DISAPPOINTED with MS on this issue.
     
    BeverlyH15, Apr 16, 2017
    #4
  5. DiffuseHawk1862
    DiffuseHawk1862 Guest
    I have got the same Problem. I guess it appeared after the last Windows-Patch Installation. The progress bar is shown but there is no progress in download.

    Dear Microsoft, please fix this Problem
     
    DiffuseHawk1862, Nov 2, 2018
    #5
  6. BeverlyH15 Win User

    Classic Jigsaw Puzzle paid for with "gold bars" is not downloading.

    Same problem. None of my purchases will download. Can not play the daily challenges, the games just show they are downloading -- but never do. Purchases start to download, but the program crashes within 30 seconds. Have asked for help through support,
    but never receive an answer. Have tried some of the support answers from other individuals......NO LUCK. Requested that MS FIX this.....But they NEVER DO!!! I am beginning to believe that this discussion is just am IM that MS never reviews. Good LUCK in
    receiving any Help!

    Very DISAPPOINTED with MS on this issue.
  7. DiffuseHawk1862 Win User

    Classic Jigsaw Puzzle paid for with "gold bars" is not downloading.

    I have got the same Problem. I guess it appeared after the last Windows-Patch Installation. The progress bar is shown but there is no progress in download.

    Dear Microsoft, please fix this Problem
  8. BenHsieh Win User

    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    After deleting and re-installing the app, previously bought puzzles are now downloadable without needing to pay again. Completion records was retained. Jigsaw Jam Pack 2 and 3, if previously unlocked by completion rather than gold bars, will need to be purchased
    with gold bars again to unlock, though completion records are retained. Note to all who downloaded the update and ran into problems in previous post.
  9. relehnherr Win User

    Microsoft Jigsaw crashes.

    I am experiencing the same problem when attempting to run any level of the classic jigsaw puzzle...
  10. Castellus Zemi Win User

    Negative Gold Bar Balance in Microsoft Classic Jigsaw Puzzles

    I am sorry about this issue. Here is the official support and FAQ page for Microsoft Casual games.

    https://support.xbox.com/en-US/games/game-titles/microsoft-casual-games-faq#834d6dccf2dc4ce5b5adfe96...

    You should be able to find a solution to help fix your problem here. If the problem is caused by a in game bug then you will need to contact the game developer. For more help you can also call

    official Xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269

    Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
Thema:

Classic Jigsaw Puzzle paid for with "gold bars" is not downloading.

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