Classic Jigsaw. My Collection.

something is wrong with microsoft classic jigsaw. my collections are not there. please help

Hey ZonateChalk421! You can purchase new collections in the classic jigsaw, the collections in jigsaw jam are the only ones available in that section. Thanks!

Hi there,

When you go to Classic Jigsaw > Downloadable Collections > See all collections, do you see the option to redownload your collections?

I've had to go back there every time I've reinstalled the game.

Hi there,

Once you launch the Microsoft Jigsaw game, got to Classic Jigsaw and you will see your collections, ones that can be downloaded, or where you can create your own from photos.

I lost Jigsaw Jam collections 2 and 3 as well.

After uninstalling/reinstalling Jigsaw, I've now also lost the stats for Jigsaw Jam collections 2 and 3.

Oh well, at least I still have all the Jigsaw Jam Achievements.

In the plus column, my Daily Challenges sounds (the "Coin Drop" and so-forth) now work correctly. This is a problem I've seen come and go with other games (such as Minesweeper and Solitaire) on Windows 8.1. I never had those problems with Windows 8.0,
and this was a big reason I delayed upgrading to Windows 8.1 for nearly half a year. The mid-September updates fixed the problem in Minesweeper and Solitaire, and the just-released update for Jigsaw fixed it for Jigsaw.

Also, despite some of the underlying stats still being wrong, I'm now getting proper credit for completed collections in Classic Jigsaw. The stats still say, for example, that I've played 10 and completed 8 Expert puzzles (I actually completed all 10) but
now I'm being given credit for completing the collection in Expert difficulty.