clarification

Discus and support clarification in XBoX Games and Apps to solve the problem; Excuse me I had bought the Minecraft game and now that what I want to download again appears to me that I have not bought it... Discussion in 'XBoX Games and Apps' started by franc1234df, Oct 12, 2018.

  1. franc1234df
    franc1234df Guest

    clarification


    :)
     
    franc1234df, Oct 12, 2018
    #1
  2. DCFC734
    DCFC734 Guest
    Clarification

    How much you asked to pay ?

    What is the payment for ?
     
    DCFC734, Oct 12, 2018
    #2
  3. Saop99
    Saop99 Guest
    Clarification

    I have the xbox one still under warranty. I am having problems with xbox . I did a repair request and I am asked to pay. Becuase if it s under warranty?
     
    Saop99, Oct 12, 2018
    #3
  4. WhiteyBlack2
    WhiteyBlack2 Guest

    clarification

    For Billing and Purchase Issues Please Contact Support at 1 800 469 9269 or use https://support.microsoft.com/en-us

    We Ambassadors do not have the tools or means to help in this matter as we are just volunteers.
     
    WhiteyBlack2, Oct 12, 2018
    #4
  5. ChrisCalvin71
    ChrisCalvin71 Guest
    Do you know which version you purchased? There is the Xbox One Edition and the new Bedrock edition. The original Xbox One Edition is being phased out. The console specific Minecraft games are no longer being supported by Mojang. The new Bedrock edition
    is what you need to get now. You want to contact store support at 1-877-696-7786 to see if they can help you download the game again. The reason to download the old version is that it comes with the ability to download
    of the latest version for free.
     
    ChrisCalvin71, Oct 12, 2018
    #5
  6. FreakRoach
    FreakRoach Guest
    Can you see the game in your My Games and Apps List. In Ready to Install section?
     
    FreakRoach, Oct 12, 2018
    #6
  7. franc1234df
    franc1234df Guest
    Buy the game of Minecraft when I had an Xbox 360 and now I wanted to download it on Xbox One and tells me that I have not heard
     
    franc1234df, Oct 12, 2018
    #7
  8. Smwutches
    Smwutches Guest

    clarification

    You would have to purchase it for the One in order to play it for the One. Minecraft is not backwards compatible.
     
    Smwutches, Oct 12, 2018
    #8
  9. Radiant Sword X
    Radiant Sword X Guest
    Did something happen? Did you not sign in with the account that bought it?
     
    Radiant Sword X, Nov 2, 2018
    #9
  10. franc1234df Win User

    clarification

    Buy the game of Minecraft when I had an Xbox 360 and now I wanted to download it on Xbox One and tells me that I have not heard
  11. FreakRoach Win User

    clarification

    Can you see the game in your My Games and Apps List. In Ready to Install section?
  12. ChrisCalvin71 Win User

    clarification

    Do you know which version you purchased? There is the Xbox One Edition and the new Bedrock edition. The original Xbox One Edition is being phased out. The console specific Minecraft games are no longer being supported by Mojang. The new Bedrock edition
    is what you need to get now. You want to contact store support at 1-877-696-7786 to see if they can help you download the game again. The reason to download the old version is that it comes with the ability to download
    of the latest version for free.
  13. DCFC734 Win User

    Clarification

    How much you asked to pay ?

    What is the payment for ?
  14. WhiteyBlack2 Win User

    clarification

    For Billing and Purchase Issues Please Contact Support at 1 800 469 9269 or use https://support.microsoft.com/en-us

    We Ambassadors do not have the tools or means to help in this matter as we are just volunteers.
Thema:

clarification

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