Claimed reward

Discus and support Claimed reward in XBoX Rewards & Social to solve the problem; How long does it usually take to get the code for rewards? I claimed the one month game pass when it was a hot deal several days ago and have still... Discussion in 'XBoX Rewards & Social' started by BravoSierra88, May 11, 2018.

  1. BravoSierra88
    BravoSierra88 Guest

    Claimed reward


    How long does it usually take to get the code for rewards? I claimed the one month game pass when it was a hot deal several days ago and have still gotten no email or anything. I have my reference number saved. Just wondering when it would be as I'm taking
    vacation next week and would like to try some game pass games.

    :)
     
    BravoSierra88, May 11, 2018
    #1
  2. Dwaggienite
    Dwaggienite Guest
    ***REWARD!!!*** Microsoft Solitaire Collection - Tripeaks Help Required!

    Reward claimed. Thanks all.
     
    Dwaggienite, May 11, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Claimed rewards not received

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, May 11, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Claimed reward

    Hello BravoSierra88,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, May 11, 2018
    #4
  5. XBLRewards8 Win User

    Rewards claim

    Hello TendoHaremKing,

    Your deposit is being prevented due to a mismatch between your GBR Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not
    also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
    you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
    https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours. While you will lose your progress by starting a brand new account, you can start earning Rewards Credits
    that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
    If your join date shows a specific date, then your account has successfully been re-registered. If you see “???” then your account is still being created. If you open a new post after being able to log in to your new Rewards account, you can request any pending
    deposits from your old account to your new one.
  6. XBLRewards8 Win User

    Claimed reward

    Hello BravoSierra88,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  7. Dwaggienite Win User

    ***REWARD!!!*** Microsoft Solitaire Collection - Tripeaks Help Required!

    Reward claimed. Thanks all.
  8. Nursemorph Win User

    Not able to claim in game reward

    Where did the poster mention anything about Microsoft rewards? They are asking about claiming in-game rewards!
  9. IceMan PJN Win User

    Forza rewards not working

    Maybe it has to do with the rewards starting a new month. I just now claimed my February rewards.
Thema:

Claimed reward

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