Claim games with gold button is missing with new store update ? *possible bug*

Discus and support Claim games with gold button is missing with new store update ? *possible bug* in XboX Insiders to solve the problem; How to claim games with gold games in store now? This new update made it so I’m not able to claim them. Price is still there and not show as claim with... Discussion in 'XboX Insiders' started by /u/javiergame4, Nov 10, 2019.

  1. Claim games with gold button is missing with new store update ? *possible bug*


    How to claim games with gold games in store now? This new update made it so I’m not able to claim them. Price is still there and not show as claim with games with gold.

    Os Version 10.0.18363.7196

    submitted by /u/javiergame4
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    /u/javiergame4, Nov 10, 2019
    #1
  2. WalnutPanda4444 Win User

    I cannot redeem discord nitro?

    I can find the claim your gift part but whenever i click on it it takes me to the part of the store where you can extend your gold subscription or/and look at the games with gold. There is nowhere to claim it after i click the claim button
  3. HomegrownSilky Win User

    Games with Gold pass not working

    Are you trying to play "Games with Gold" that you had previously claimed? Or is this a problem claiming new Games with Gold?
  4. AridLizard Win User

    When a game is on Game Pass and free on Games with Gold...

    for games that are on both Gold and Game Pass, on the store page it will have 2 buttons.

    one will say Install and the other will say Get.

    Install lets you play with Game Pass.

    Get claims it as a Game with Gold.

    if you only install it then it will only be available while it is in Game Pass and while your subscription is active.
  5. Nemesisat Win User

    Games with Gold and EA Access

    The 3 dots button only gives the option to Redeem a Code on both the Xbox and Xbox.com. The main option says Buy as Gift, not Buy to own as claimed Games with Gold games usually show. The price is shown as Free (with the normal price crossed out) in contrast
    to Adventure Time, which I have successfully claimed, shows the full price without saying Free.

    Even more confusingly, if I scroll down on the Xbox store, a prompt appears at the top of the screen saying Press X to "Get", yet no matter how many times I do this it will still show the prompt and list the game as Free.

    The game may very well be claimed but the store just doesn't know how to show it, or the Games with Gold system doesn't know how to handle this situation and won't allow me to claim the game. I believe this is the first time an EA Access game has been offered
    through Games with Gold so it may be an unforeseen issue.
  6. Doughnuts1995 Win User

    Games missing from owned games

    Also I claimed the new free games with gold and when I claimed it, the games with gold tab went up like normal but the owned games went down by 2 so I don't get any of it.
Thema:

Claim games with gold button is missing with new store update ? *possible bug*

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