Claim for purchase never ordered

Discus and support Claim for purchase never ordered in XBoX Games and Apps to solve the problem; I was charged for 8 Fortnite - 1000 V-buck that I' ve never ordered. The elapsed time was from 14th febr. to 18th febr. current year. Epic Games... Discussion in 'XBoX Games and Apps' started by Gabbotrax, Mar 26, 2018.

  1. Gabbotrax
    Gabbotrax Guest

    Claim for purchase never ordered


    I was charged for 8

    Fortnite - 1000 V-buck

    that I' ve never ordered.

    The elapsed time was from 14th febr. to 18th febr. current year.

    Epic Games answer is:

    Leviathan replied:

    Hello Gabriele,

    Thank you for contacting Epic Games support!

    Unfortunately, we do not provide refunds for purchases made on Xbox.

    Please contact Microsoft support at
    https://support.xbox.com/

    Thank you for your patience and understanding.

    Regards,

    Leviathan

    Fortnite Player Support

    How could I obtain refund?

    :)
     
    Gabbotrax, Mar 26, 2018
    #1
  2. oHeN33dSumMilk
    oHeN33dSumMilk Guest
    Failed delivery of 5,000 rewards points with purchase from Xbox One controller design lab

    I ordered my controller and it said I'd get 5,000 rewards points with the purchase. I purchased it and never got my points.
     
    oHeN33dSumMilk, Mar 26, 2018
    #2
  3. Legend Millzz
    Legend Millzz Guest
    VIP star rank reset?!

    Logged in today to see that my progress on my VIP star rank has been reset?! I was nearly rank 3 as well...

    Also it still says I haven't pre-ordered Resident Evil 7 when I have, ordered it in December was the 3rd purchase for my punch card which I never got the points for Claim for purchase never ordered :(

    Thank you
     
    Legend Millzz, Mar 26, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Claim for purchase never ordered

    You would need to contact support and speak to billing. http;//support.xbox.com/contact-us
     
    Smwutches, Mar 26, 2018
    #4
  5. Smwutches Win User

    Claim for purchase never ordered

    You would need to contact support and speak to billing. http;//support.xbox.com/contact-us
  6. Arjun Dey Win User

    Unable to launch Forza Horizon 4

    Thanks for your reply.

    Very strangely, when I checked the order history, it says that the order for this game has been “refunded”, but I never claimed a refund.

    Why would I even claim a refund as this game came as a bundle with the console?

    I don’t an active xbox live gold membership at the moment, but I don’t this game requires one as I had purchased it without a gold membership discount on subscription.

    Please advise how I can get my game back running.
  7. DominumStige Win User

    Same DLC content

  8. MrWombat182 Win User

    Minecraft: Windows 10 Edition Beta Code already redeemed

    It's claimed but not listed under my purchase history. I only have one account I use, so I don't know how it's claimed. I tried with support 3 times, but I guess I never specifically asked if they could track down the user that "claimed it"
  9. Onyx Is Here Win User

    i got a message yesterday that i got a winning reward of x box , fortnite and 5 entries or ticket of sweepstakes .

    Definitely double check that email. You may need to respond to it in order to claim your prize. Remember that Xbox will never ask for your email or password for your account. Never give out personal information to people you don't know.
Thema:

Claim for purchase never ordered

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