CK3 launch

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Thank you for understanding.

Hello SpartacusAscent,

Welcome to Microsoft Community.

I can see that you are having an error when installing a game. Let me see how I can assist you with this concern.

So far, from the details you provided, you can try the following steps and let us know the result. You can just skip those you have done already.

Make sure Windows is up to date

1. Press the Start button on the taskbar, type settings, and then select Settings.
   
2. On Windows 10, select Update & Security. On Windows 11, select Windows Update.
   
3. On the Windows Update page, select Check for updates to see if any updates are available for your device.
   
4. Once the updates have downloaded, select Install now to start the installation.
   
5. Following installation, we recommend that you restart your device so that the latest updates can take effect.
   

For more info, go to:

Windows Update

Update your Windows and device driversFor the best game performance, make sure your system’s video card drivers (or display adapter drivers) are up to date. Drivers are available on the support website for your computer manufacturer, or if your computer system is custom built, on the video card manufacturer’s support website. Updating video card drivers can resolve game crashes, improve frame rates, and improve overall game performance.

Make sure both the Xbox and Gaming Services apps are up to date

1. Press the Start button on the taskbar, type store, and open the Microsoft Store app.
   
2. Select Library.
   
3. Under Updates & downloads, check if there are any updates available for the Xbox app or Gaming Services app. If an update is available, select Update.
   

Make sure you’re signed in to the Xbox app and the Store with the same accountWhen you open the Xbox app on your device, be sure you sign in to the app using your own Xbox account. You may also need to be signed in to the Store (xbox.com) in order to play a purchased game.

To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

For help with signing in, go to:

Sign in to Xbox

Having trouble installing EA Play games from the Xbox app for Windows?Try closing both the Xbox app and the EA app, and then relaunch the Xbox app.

Remove and reinstall Gaming ServicesReinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
   
2. In Windows PowerShell, type the following command and press Enter:
   
   get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
   
3. In the same window, type the following command and press Enter:
   
   start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
   
4. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
   
5. Restart your device and try to install the game again.
   

Source: Troubleshoot issues with the Xbox app for Windows | Xbox Support

If issue still persist, please proceed with the following troubleshooting steps.

Run System File Checker and Clean Boot

Use the System File Checker tool to repair missing or corrupted system files - Microsoft Support

How to perform a clean boot in Windows - Microsoft Support

Clear the Microsoft Store cache

Open Settings

Apps and Feature

Microsoft Store

Advanced options

Reset

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

No clue why CK3 Steam version works but not the MS Store one.

All 3 of those games have minimal hardware requirements whereas AAA titles usually require much more.

- Are you getting any error messages when you try to launch the games?

- Are your games installed on your operating system drive or a different drive?

- Is both your Windows and Graphics Card Drivers up-to-date?

- What hardware are you using? CPU, GPU, RAM

Hi Mel.
I was connected to xbox support. They said they will respond in email with in 24 hours. 10 days later still no respond.

Also notice Minecraft Windows will not launch from Xbox app. I suspect these issue are related

I am having identical symptoms. Full repair / reinstall does not help. All the DLCs are individually downloaded from the store but the in-game launcher cannot "verify" them and thus they are unavailable for use.