Cisco CT8685DVB HD set top box not work with OneGuide from VirginMedia Ireland

The CT8685DVB box is recognized on a list of supported products when you enter the set top box product code directly. However I have tried all the tests and OneGuide cannot recognize the infrared signal, therefore cannot control switching TV channels via
kinect voice commands or joypad inputs.

Did anyone else find the infrared code for this Cisco product to enter it manually?

:)

 

One guide not working

Thanks, I'm assuming you tried to go through your set top box setup with either TWC or Cisco as the brand?

You can go through it again by going to TV & OneGuide settings -> devices -> cable/satellite box. From there you can try to detect the STB again.

If neither Cisco nor Time Warner work as brands. You can try typing in the Cisco model #.

If that doesn't work, here's a crazy idea that worked for TWC Samsung STB users - Go through STB detection with Comcast as the brand (don't change any guide stuff, just for your cable box setup).

 

Which Comcast/Xfinity setup and cable box provide the best OneGuide experience?

I currently have just the Basic package from Xfinity (i.e.FOX, WCCO, WB, KMSP, etc.), though the Cisco RNG150N cable box. I do not have any HD channels, and the viewing experience on the OneGuide works, but is dismal. I do not want 100 channels, just the
basic 10 to work in my OneGuide

I'd rather not buy in to extremely expensive cable channels and box upgrades, so what is the best recommendation I can ask Xfinity for? Which cable box should I ask for, and which channel cable package is required to see standard channels in HD format.
Thank you for your recommendations!

 

Hey Poshsmith! Are you using an original Xbox One or a One S? Give
these steps a try and see if they help. Post back and let me know how it goes!