Choppy frames when playing on Xbox One

Discus and support Choppy frames when playing on Xbox One in XBoX on Consoles to solve the problem; [img] Hi All, I've recently started experiencing choppiness when playing Apex Legends on my original Xbox One that I've owned for just 2.5 years.... Discussion in 'XBoX on Consoles' started by FrostyC, Mar 5, 2019.

  1. FrostyC
    FrostyC Guest

    Choppy frames when playing on Xbox One


    Choppy frames when playing on Xbox One [​IMG]

    Hi All,

    I've recently started experiencing choppiness when playing Apex Legends on my original Xbox One that I've owned for just 2.5 years. I'm not sure if it's a frame rate issue necessarily, or what it is, but it's as if my screen skips for just a tenth of a second,
    and this happens every few seconds or so. It's not one of those lags/FPS drops that makes it unplayable, but it certainly puts me at a disadvantage. BUT, what IS unplayable, is that at some point in almost every game the game crashes due to an "out of sync
    with server" issue. Very very frustrating!

    And it's not just an issue with Apex Legends, I went over to PUBG and the game play was choppy as well. I've been playing Apex since it came out a few weeks ago and this issue hadn't been an issue for the first few days that I played, but has been an issue
    for probably a a week and a half now. I'm worried that something is wrong with my xbox itself, and I'm hoping there's a solution out there that can help, rather than going out and buying a new console entirely.

    I've done some googling and tried a bevy of things, all to no avail:

    • Performed a power cycle, aka a Hard Reset
    • Turned off the xbox broadcast/record-that setting.
    • Cleared the MAC address
    • Uninstalled Apex and reinstalled
    • Turned xbox onto "Power Saver" setting
    • calibrated video settings to my TV
    • Uninstalled all games/apps that I no longer have any intention of playing in an attempt to free up space. I now am only taking up 7% of my available storage.

    I don't believe that it's an issue with my internet, my speed is consistently around 60 mbps, which I know, certainly isn't the best internet in the world, but at my old place I had internet that was only 20 mbps and I was able to play games like PUBG just
    fine. Additionally, I run apps such as Netflix, Youtube, and Prime Video on my smart TV (not through the xbox) and I experience no such issues.

    Has anyone else ever experienced issues like this with their xbox? Is there some more troubleshooting I can do? Is it common for these consoles to poop out like this?

    tl;dr Experiencing choppy video when playing games on OG Xbox One, don't think it's necessarily an issue with the individual games but rather my xbox itself. Tried plenty of trouble shooting tactics with no resolution yet.

    :)
     
    FrostyC, Mar 5, 2019
    #1
  2. Kareem Midani Win User

    Choppy frames when playing on Xbox One

    TV sometimes affect performance of High Graphical Resolution experience in games.
  3. FrostyC Win User

    Choppy frames when playing on Xbox One

    Hey there ladies and gents.

    We apologize for the inconvenience this has caused but rest assured we are here to help, we have seen this in the past
    and since the issue could be on the actual OS of the console so as previously stated by fellow XBF Brad A, a >Soft
    Factory Reset
    <(while keeping games and apps)
    IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)

    Once the setup is complete it will ask if we want to keep settings or manual setup
    lets do manual setup as this will update the OS of the console. Give it a shot and let us know of any changes!
    This Soft Factory Reset seems to have worked! I played for several hours last night and did not experience any choppy frames or de-sync. Thanks so much!!
  4. XBF Nestor S Win User

    Choppy frames when playing on Xbox One

    Hey there ladies and gents.

    We apologize for the inconvenience this has caused but rest assured we are here to help, we have seen this in the past
    and since the issue could be on the actual OS of the console so as previously stated by fellow XBF Brad A, a >Soft
    Factory Reset
    <(while keeping games and apps)
    IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)

    Once the setup is complete it will ask if we want to keep settings or manual setup
    lets do manual setup as this will update the OS of the console. Give it a shot and let us know of any changes!
  5. XBF Brad A Win User

    Choppy frames when playing on Xbox One

    Hello Frosty,

    Sorry for the issue with the choppy framerates. Also for letting us know what troubleshooting you have done. You could try a

    soft factory reset
    and see if that helps.

    Thanks,

    Brad
  6. jimmyreynolds1 Win User

    Choppy frames when playing on Xbox One

    I am having the same problem with my 4 mth old xbox one s choppy and graphic is horrible. Done the same trobleshooting you have as well also went and bought a gaming monitor and new tv and still having issues.
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Choppy frames when playing on Xbox One

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