Childs gamertag not showing in XBOX parental control settings on PC

Discus and support Childs gamertag not showing in XBOX parental control settings on PC in XBoX on Consoles to solve the problem; My childs gamertag is unavailable when I try to change security settings. Both my sons are registered and can be seen normally in Microsoft Family... Discussion in 'XBoX on Consoles' started by Gurksylt, Apr 22, 2017.

  1. Gurksylt
    Gurksylt Guest

    Childs gamertag not showing in XBOX parental control settings on PC


    My childs gamertag is unavailable when I try to change security settings. Both my sons are registered and can be seen normally in Microsoft Family Settings. But when going to XBOX.com to change settings so they can play online they do not even show up. I've
    read that many others have experienced the same issue. Could someone official at MS please fix this. !! Whe purchased Forza Horizon 3 digital DL for PC for my son and he can't play online at all. Real dissapointment.

    My childrens gamertags are

    KeimGAMER

    and

    Drakologen

    Please please associate them to my PArental Gamertag "" so they show up.

    /R

    :)
     
    Gurksylt, Apr 22, 2017
    #1
  2. jawest78
    jawest78 Guest
    downloading M content

    Meisun is not correct.

    .

    Child accounts cannot download M or RP content that is free as that is considered advertising. However, child accounts CAN purchase M and RP content if your parental settings allow it. The parental account attached to your child account can manage these
    settings.

    .

    support.xbox.com/.../xbox-live-parental-control
     
    jawest78, Apr 22, 2017
    #2
  3. The1337gamer
    The1337gamer Guest
    Cyber bullying - Lack of help from Xbox live helpline and online chat

    Why didn't you use the Xbox 360's parental controls? There are child safety and privacy settings, see here:

    support.xbox.com/.../xbox-live-parental-control

    Also you able to block communications with players on the Xbox 360. You should have this immediately if somebody is sending threats to your child.
     
    The1337gamer, Apr 22, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Childs gamertag not showing in XBOX parental control settings on PC

    Hey there Gurksylt!

    We've passed your information along to the appropriate teams for them to look into things. When we have further information, we'll follow up with you via Xbox Live messages so keep an eye on your
    inbox.

    Thank you for your patience! Childs gamertag not showing in XBOX parental control settings on PC :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Apr 24, 2017
    #4
  5. Miss Bijoux
    Miss Bijoux Guest
    Hey there Gurksylt!

    We heard back from our investigating teams and they are saying they believe the issue to be resolved. That means you should officially have kids now! Could you check your family settings and let us know please?

    Thanks! Childs gamertag not showing in XBOX parental control settings on PC :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
     
    Miss Bijoux, Nov 1, 2018
    #5
  6. Miss Bijoux Win User

    Childs gamertag not showing in XBOX parental control settings on PC

    Hey there Gurksylt!

    We heard back from our investigating teams and they are saying they believe the issue to be resolved. That means you should officially have kids now! Could you check your family settings and let us know please?

    Thanks! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
  7. Miss Bijoux Win User

    Childs gamertag not showing in XBOX parental control settings on PC

    Hey there Gurksylt!

    We've passed your information along to the appropriate teams for them to look into things. When we have further information, we'll follow up with you via Xbox Live messages so keep an eye on your
    inbox.

    Thank you for your patience! :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and
    if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
    troubleshooting.
  8. DaveyL Win User

    i still cant download xbox games of the marketplace even after mum changed the settings..

    Is there any parental restrictions on your console ?

    If you did not create a Live account that is not over 18 years old, it is unfortunately impossible to COMPLETELY remove the parental controls on the Xbox, however, it is possible to almost completely turn them off. If you have access to the 'parent' account
    of the child's account on the Xbox 360 and you have your own Xbox Live Gamertag, you can login using your Windows Live account on Xbox.com and change parental control settings.

    If the "Child" account has reached the age of 18, then you need to sign into the "Parent" account and follow these steps to convert the account to an "Adult" account:

    Go to My Xbox, and open your profile.

    Select Manage Account.

    Select Promote Child Account.

    Follow the required steps.

    If the "Child" account is NOT atleast 18 years old then this is how to modify the Parental Control settings (Note: You can NOT completely disable Parental Controls, games that have ratings above the neccesary age can NOT be downloaded on the "Child"account):

    Sign in using the "Child" account's Live email address and password.

    Click on the gamertag in the upper right hand corner of the site.

    Click the Manage Profile button.

    Under the Gamer Profile heading, choose "Family Settings".

    It will now ask to sign in as the "Parent" account.

    After signing in, you can change the Parental Control limitations.

    When done, click the save button at the bottom of the page.
  9. jawest78 Win User

    downloading M content

    Meisun is not correct.

    .

    Child accounts cannot download M or RP content that is free as that is considered advertising. However, child accounts CAN purchase M and RP content if your parental settings allow it. The parental account attached to your child account can manage these
    settings.

    .

    support.xbox.com/.../xbox-live-parental-control
  10. Imperial Dynamics Win User

    what should i do as an adult to let children buy games?

    This is so frustrating. Xbox parental controls are a mess.

    I've set every permission for the child to allow and it still shows the Purchase of this content is not allowed for child message.

    It can buy stuff from the Windows 10 store but not from xbox.com

    FIX IT MICROSOFT, this is a very old issue that is still frustrating parents.
Thema:

Childs gamertag not showing in XBOX parental control settings on PC

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