Child Xbox Live Gold Account

I have tried to get Xbox Live Gold for my children, and have been encountering a number of problems. It appears that I have to enable "any purchase" in order to do this. I'm trying to turn on the "one month free" for each to see if they use it before committing
to it, especially since the family option is no longer available. Using the website, I continue to get this error:

Change your settings to allow purchases
Your settings are blocking purchases of free or paid content. If you still want to buy this, first change your settings to allow purchases. Parents will have to change this setting for children.
Close

PUR3001
94f7dcb8-1897-42b4-b2ce-0257cbb3a524
2014/10/28 - 23:18:35 UTC
However, I have already enabled "any purchases" for the account in question. If I go on the Xbox, the trial is no longer available, even thought it was there when purchases were not enabled. How do I get it?
Thanks.

:)

 

How to Join Xbox LIVE

This is the final step before you start enjoying the most amazing entertainment experience on Xbox LIVE.

The process is free and easy to follow.

You only require an valid email address and a high-speed internet connection.

There are two Membership levels available: Free and Gold. You can read more about what you get with each membership level.

Before proceeding, confirm the following:

If you have a Zune or Games for Windows LIVE account, it means you already have an Xbox LIVE account! All you have to do is to download the account to your Xbox 360 console, sign in and start enjoying the Xbox LIVE experience.

If you have a Microsoft account, you can use it for your Xbox LIVE account.
Note: "Microsoft account" refers to what was formerly "Windows Live ID". It is the email address and password you need to sign into Microsoft services (including Xbox LIVE).

This means that if you already have a Messenger or Hotmail account, you automatically have a Microsoft account.

So, during registration for Xbox LIVE, if you are asked for an email address, enter your Microsoft account.

If you don't have a Microsoft account, you can sign up for a free account on your computer, or during the signing in process for Xbox LIVE.

If you decide to go for Gold Membership, you should have your credit card information ready before proceeding with the process of signing up for Xbox LIVE.

Steps to follow

1) On your controller, press Guide then select Join Xbox LIVE.

2) Follow the instructions on the screen on how to sign up for Xbox LIVE.

Note: Make sure that you enter your correct date of birth when signing up. This will be used to determine whether you get a child account or an adult account. Once the account is created, you cannot change the date of birth.

Join Xbox LIVE Gold Family Pack

With the Xbox LIVE Gold Family Pack, your family is given four 12-month Gold Memberships for less than the price of two. If you are interested, just select Family Gold on the Subscription selection screen.

No option for Gold Family Pack?

You might be using a child account, or the Gold Family Pack does not apply to your region.

Here is a list of countries that have access to the Gold Family Pack:

• Australia
• Canada
• United States
• United Kingdom
• Germany
• France
• New Zealand
• Japan
• Mexico

 

Moving from Xbox 360 to Xbox One and Family Sharing

Hi - we currently have an Xbox 360. There is a child account which is used permanently and has Xbox Live Gold on it. The Gold expires soon and at the same time we will be getting an XBox One. There is also a Parent account associated with the child account
but this does not have XBox Live Gold.

So when we unwrap the shiny new XBox One on Christmas Day we can migrate the child account across but it will no longer have Xbox Gold as it will have just expired.

Will it be best for me to add XBox One Live Gold to the
Parent Account and then the Child Account can be part of Family Sharing (and I can add other accounts if I want for other kids), or will renewing the XbOx Live Gold on the Child account still allow Family sharing with both adults and children alike?

Hope someone has some good advice for me!

Andy

 

Hey there Oli Gophrenos!

Sorry to hear about the account issue! For these type of issues, I would recommend contacting our chat or phone support agents at this site here: Contact Us



Give them a call and feel free to post back if you need anything else! \/