Child Status, Please remove it...

So my account is locked under child status and I can no longer use Insider program because of this rule. I'd like to have this removed. I buy my own games and have my own bank account. **** half of these kids play rated teen games and they are like 11. I've
spent a lot of money with microsoft and it'd be a shame to leave to you guys because of a completely unnecessary enforcement. I know you can remove it so don't tell me you can't.

Thanks I guess...

:)

 

Child account approval stuck in loop

Could someone with authority remove the child account name, please?

 

Changing status from Adult to Child in Xbox

My son uses my Xbox account presently. I have established another account for myself as part of the family and want to change the user name he is currently using to child status.

I was told to add another adult account to the family group, then remove the original adult account from the family (the one my son uses). Then bring it back into family and change status at that time.

Problem I encounter is in trying to leave family, I am served up an error message "need to remove consent first". Go to Manage my childs profile and select remove consent. Problem is I have no child on that account. Any ideas on how to resolve short of new
user name for my son (and losing his contacts, etc)

Thanks

 

Hey there evilmp -

Sorry to hear about any frustration that may have caused. Unfortunately, we're unable to assist with account issues here on the public facing forums. You will need to speak directly with phone or chat support for
further assistance.

Please let us know if you have any additional Xbox support questions! We're here to help.