Child Silver account association with Xbox.com account

Discus and support Child Silver account association with Xbox.com account in XBoX on Consoles to solve the problem; The problem that I am having is somewhat complex. My son has a silver account on my Xbox 360 that he has used for a couple of years. I recently... Discussion in 'XBoX on Consoles' started by I am Kilroy, Dec 25, 2014.

  1. I am Kilroy
    I am Kilroy Guest

    Child Silver account association with Xbox.com account


    The problem that I am having is somewhat complex. My son has a silver account on my Xbox 360 that he has used for a couple of years. I recently purchased 1 year of Xbox live and would like to upgrade his account to Gold. In preparation for this purchase,
    I created an Xbox.com child account that I want to associate with his Gamertag with all of the necessary restrictions and parental settings I wanted. When I did this, it assigned a random gamertag to that email account and I cannot for the life of me figure
    out how to connect his preexisting silver account to this newly created Xbox.com account.

    Any help is appreciated.

    :)
     
    I am Kilroy, Dec 25, 2014
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Change your Xbox LIVE account information

    Overview

    It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

    Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

    How to Change your name, address, phone number or email on Xbox.com

    1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

    2) Make the changes you want to your billings account information and then click Save.

    How to Change your name, address, phone number or email on your console.

    1) Sign in using your Xbox LIVE gamertag.

    2) Proceed to Settings, and then select Account.

    3) Select Your Information, and then go to Billing Information.

    4) Sign In with your Microsoft account password.

    5) Change your billing account information and then click Done.

    In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com
     
    xboxfelix, Dec 25, 2014
    #2
  3. AndyP_666
    AndyP_666 Guest
    Can you sign in Xbox live with a different E-mail account?

    yeah just create a new email address, go to xbox.com and change the email associated with your gamertag. heres the lnk for you.
    My account : Gamertag and profile
     
    AndyP_666, Dec 25, 2014
    #3
  4. JointedCoin7882 Win User

    son can't play, asking me to sign in

    "To resolve this issue, have the child account sign in to Xbox.com. Then, when prompted, the parent account associated with the child account should sign in to Xbox.com and give permission for the child account to sign in to Xbox Live. "

    what is his xbox.com account? his original gamertag with the @xboxfamilylive.com extension? what is the passowrd?
  5. Club-1B2D708E-E229-4 Win User

    Error 83118853 where is yesterdays acknowledgement of the problem

    Problem:

    You see the following error and message when you try to sign in to Xbox Live using a child account:

    Before you can sign in here, you'll need to sign in at Xbox.com.

    An adult will also need to sign in so they can give permission.

    Code: 83118853

    This means that the parent account must provide permission for each associated child account (under age 13) before the child can access Xbox Live

    Solution:

    To resolve this issue, have the child account sign in to Xbox.com. Then, when prompted, the parent account associated with the child account should sign in to Xbox.com and give permission for the child account to sign in to Xbox Live.

    If you keep experiencing the problem, contact Xbox Support.
  6. sven221098 Win User

    83118853

    Hey there BatteredHeart!

    Sorry for hearing you having trouble connecting to Xbox LIVE.

    Please try this soulution out:

    "To resolve this issue, have the child account sign in to Xbox.com. Then, when prompted, the parent account associated with the child account should sign in to Xbox.com and give permission for the child account to sign in to Xbox Live."

    -
    More about it...
  7. psycosis86 Win User

    setting up a (2nd) account?

    Is your offline account just a profile on your xbox or is it a silver(free) account? If it is just an account then all you would have to do is upgrade it to a silver account and use your email when signing up. You can do this on your xbox by pressing the
    guide button, then selecting "join xbox live," and follow the on screen instructions. If this is already a silver account, you can change the email address associated with account by xbox.com and visiting my account.
  8. Ro6aato Win User

    Child and parent account regions not matching

    I got this to work with a couple of .org email accounts and a UK region.

    I used the chat support on xbox.com - worked OK.

    - create parent account on live.com

    - note parent region - shown via login.live.com (and not via other login methods) and you can edit if wrong

    - create parent account on xbox.com

    - create child account on live.com

    - note child region (and fix if nec) as above

    - create child account on xbox.com

    - associate with parent - will require logging in as parent account

    - get prompted for credit card to prove parent age

    - bob's your uncle...
Thema:

Child Silver account association with Xbox.com account

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