child privacy settings

whenever I try to change my childs privacy settings or change their account to adult I receive this error message:

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system. Please try again later.
[table][tr][td]date:[/td][td]10/1/2015 5:07:32 PM[/td][/tr][tr][td]s:[/td][td]bW9eRAbVYqzzRZS+ogc/CAD7lhlW6KLvOco8Xn+2t1M=[/td][/tr][tr][td]req:[/td][td]aecd1243-f916-48b9-ac2c-57f9f0abb6f9[/td][/tr][/table]


When I try to do the same thing from the Xbox One it fails out and goes to the home page. Any help would be greatly appreciated, thanks in advance.

:)

 

How to change Xbox LIVE online safety and privacy settings

You are allowed change the online safety and privacy settings for any profile on your console.


How to change your safety and privacy settings

Steps to follow:

• First, you have to go to the My Account page
• You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
• Go to Settings and Preferences and select Privacy and Online Settings.
• Now change the settings.

How to change your child’s safety and privacy settings

Steps to follow:

• First, you have to go to the My Account page
• You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
• Proceed to Settings and Privacy and press Child.
  
  Note: You’ll be asked for the parental Microsoft account in order to make changes to the child account’s safety settings.
  
• Now change the settings.

 

privacy settings of my child

I wanted to change the privacy settings of my child, but when I want to change the privacy (Xbox), I see there is only my account and not see the child's account. Please tell me what to do to change privacy settings for a child.

 

Hey there if u keep getting this message try doing it on xbox .com or create a new account and add a member of ur family to your account. Ive experience this glitch probem before dont know what else to suggest

 

Unfortunately, you are unable to change the child account to adult. The account will have to "graduate". You can, however, create a new account with a different age. If you are trying to allow the account access to certain content, log into your Xbox One
under the Admin account then add the child account to family. This can be done by going to Settings > Scroll to the right to Add to Family > then add the child's profile. Once this has been completed, log into http;//account.live.com to update content access
for the child account. I hope this information helps.

 

You can also change the settings on Xbox One once the child has been added to the Admin account family. Just have both accounts signed in, while under the Admin account go to Settings > Family > Then choose the Child Account to Manage Settings.