Child has redeemed Minecraft for Windows 10. Order history shows but can't install.

Discus and support Child has redeemed Minecraft for Windows 10. Order history shows but can't install. in XBoX on Windows to solve the problem; Hi. Please can someone help? I purchased a license for Minecraft (Windows10) for my daughter this Christmas. Was purchased from a 3rd party to be... Discussion in 'XBoX on Windows' started by GrimReaper01#412, Dec 26, 2020.

  1. Child has redeemed Minecraft for Windows 10. Order history shows but can't install.


    Hi. Please can someone help? I purchased a license for Minecraft (Windows10) for my daughter this Christmas. Was purchased from a 3rd party to be redeemed through Microsoft. So, logged into her Microsoft account and entered the License key to which it
    was successfully redeemed. In her 'order history', its there. It states Minecraft Windoes 10 with a status of 'COMPLETED', so I thought great however, when I click on the link to 'view the product key/Install', I can see the assigned product key BUT there
    is no option to Install. Also within her Xbox account, there is no reference to the Minecraft product she has already redeemed and I'm now at a loss as what to do. Has anyone else seen this problem? Any guidance would be appreciated. Many thanks

    :)
     
    GrimReaper01#412, Dec 26, 2020
    #1
  2. TogaedGrub2325 Win User

    Redeem code is already used (Minecraft WIndows 10)

    I am not an expert, and I have the same problem. I first bought the "Minecraft: Java Edition", I wanted to use the redeem code to get "Minecraft for Windows 10", so I clicked "Redeem", I got the code, but when I entered it, it said "The code has already
    been redeemed.", I checked my order history, it said that I had bought "Minecraft for Windows 10" using the code, but when I clicked install, it keeps showing me a small window with my code. I then checked whether if the account/email on Mojang, Minecraft.net,
    and Microsoft Store, it was the same. So I don't get why I can't install "Minecraft for Window 10".
  3. Ricardo Lechuga Win User

    Minecraft Windows 10 not owned by me anymore?

    The migration process only transfer Mojang account information, that has no relationship with Minecraft windows 10, the account that redeemed the code for the bedrock edition it's the account that will have the access to it

    Your order history will show the purchase because a code redeemed it's a game purchase
  4. ModeratorNote Win User

    Troubles synchronizing

    Hi Note,

    We recommend to check your
    order history
    even if it was a gift, the code or game will show Purchased or redeemed on your account. If you do not see the purchase or redemption of a code then most likely it was on a different account. Are you signed into the new PC with the same exact
    account you used on the old PC?

    Thanks,

    Brad
    The e-mail and microsoft account is the very same I've been using several years by now, I haven't created another one at all, so it is the same, but in the microsoft's order history doesn't show anything.

    But if I go to the Mojang's order history, I have this:

    '' Minecraft for Windows 10

    You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. If you haven’t already redeemed your gift code, get your copy by clicking on the “Redeem” button
    below and follow the instructions. As you might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

    [table][tr]ProductClaimedGift CodeRedeem[/tr][tr][td]Minecraft for Windows 10[/td][td]14 febrero, 2017[/td][td]- - - - - - -[/td][td][/td][/tr][/table]

    ''

    I erased the Gift code, but I have it there. I click the redeem button but it does nothing, it takes me to the Microsoft's website but nothing, takes me to this page: '' https://redeem.microsoft.com/?mstoken= -
    - - - - - - '' and again, there is the gift code, but as I mentioned, the page remains blank, it only shows me the options on top of the site (Profile, my info, privacity and such).
  5. Ricardo Lechuga Win User

    My Minecraft Bedrock edition disappeared! PLEASE I NEED ANSWER

    Log in to a Microsoft store app in the Pc you would install the game with the account that has the game in the order history, go to your library, look for the purchase Minecraft windows 10 install

    [​IMG]
  6. Francia J. Win User

    Access to Windows 10 Minecraft disappeared?

    If it's a code for Minecraft for Windows 10 we can only redeem it through redeem.microsoft.com which will immediately be added to our order history in real-time.

    We really need to locate the redemption transaction. Kindly ask if you may have redeemed it on your family member's Microsoft account.
Thema:

Child has redeemed Minecraft for Windows 10. Order history shows but can't install.

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