Child has bought 150 euro's of Minecraft coins, how to cancel?

Please help me deduct 150 euro's of coin transactions of child in minecraft.

Aside of that this could be prevented by me also think about the presentation of the minecraft homescreen in which every child sees all the for sale content. I think this is wrong and a trap.

I think Microsoft should change the way commercial content is presented toe the age restriction of games.

:)

 

Unable to see Minecraft coins

I bought some Minecraft coins in Minecraft PE on mi iPhone, but I dont get any coins. My purchase when through and I have payed through app store, but it still says 0 coins in Minecraft. What have I missed? How do I get access to my coins?

 

Exchanging account credit for Minecraft coins

Hi,

I bought a Xbox digital gift card which I've redeemed on my account with the view of exchanging for Minecraft coins for my daughter. But I haven't found a way of buying Minecraft coins with my credit.

She plays Minecraft with the Minecraft CE app. Does anybody know of a way of converting a credit into Minecraft coins?

Many thanks.

 

Hello, sadly billing requests like this cannot be done throught he forums. I would have to refer to the Xbox billing support team. This site should have the number for your area Customer Support
or you can do a live chat for billing here Contact Us | Xbox Support .

Also there is an official Xbox feedback site you can leave this feedback on, Xbox Ideas, powered by UserVoice .

 

Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
Contact Us | Xbox Support .

Don't forget to explain your situation and they should be able to help you

You should also check out- https://support.xbox.com/en-SG/xbox-one/security/prevent-unauthorized-purchases and https://support.xbox.com/en-SG/my-account/security/passkey-purchases

to avoid this from happening again.

 

There is no way to receive a refund for digital content purchased from the Microsoft store. However you can set your children's account accordingly, to restrict unauthorized purchases. hope this helps.

 

No that doesn't help. What did you think?

Minecraft is a game for children, it looks more like a store than a game. I think it's very bad of the creators.

 

Sorry to hear it. Please call phone support as ONEEYEDKILLAh suggested. While there be sure to ask support to remove the payment methods from your son's account. As the parent account you can also set up your childs online restrictions via this link Sign in to your Microsoft account