Child Gamertag change

Discus and support Child Gamertag change in XBoX Games and Apps to solve the problem; Hi, my son wants to change his gamertag, he asked for my permission, I allowed him and add the $10 for this and it didn’t do anything if he tries again... Discussion in 'XBoX Games and Apps' started by NubeLlina, Nov 10, 2021.

  1. NubeLlina
    NubeLlina Guest

    Child Gamertag change


    Hi, my son wants to change his gamertag, he asked for my permission, I allowed him and add the $10 for this and it didn’t do anything if he tries again same thing happens and ask me to pay again, but he already has money on his account, we are trying to do it in the computer. How can he change it?

    Thanks

    :)
     
    NubeLlina, Nov 10, 2021
    #1
  2. PalmettoBling Win User

    Change child's gamertag

    So this page has some details on that: https://support.xbox.com/en-US/my-account/microsoft-account/update-microsoft-account-country-region
    Down in the section titled: "Conditions that can prevent you from changing your country/region"

    Since your child is a minor, they are prevented from changing the region to the account directly. That is a security measure to prevent minors from changing their account to a region where their age would not be considered a minor.

    And it seems to think that the child account is in the US region, so you would have to contact official support about that at support.xbox.com/contact-us

    One other thing I'd recommend you check is the region of the Xbox Console it self. The link above also has a section
    "How to change your country/region on Xbox One" that you should follow, preferably on your account, but double check on your child's account as well, to make sure the Console is set to the proper region as well.
  3. Francia J. Win User

    Child Gamertag change

    I just want to clarify, did it work on the console?
  4. NubeLlina Win User

    Child Gamertag change

    Hi, it didn’t work, we have to do

    It on the console
  5. iNb4 Ownage Win User

    changing gamertag for a child

    Hey there!

    Thanks for the support message.

    Have we tried to use another browser and clearing the cache and cookies? Please be sure you're signed into the account that you're wanting to change the gamertag for. If that's still not working, please try to change the gamertag on the console instead.
    Here's a link detailing you on how to change your gamertag on Xbox One:
    support.xbox.com/.../change-xbox-live-gamertag

    Let us know how that turns out!

    Cheers!
  6. Francia J. Win User

    Child Gamertag change

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly sign in to https://account.microsoft.com/billing/payments/ using your son's account and make sure that there are enough funds from there to cater to the Gamertag Change. Once confirmed, ask him to sign in to this link to change it: https://social.xbox.com/changegamertag
Thema:

Child Gamertag change

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