Child accounts showing in Microsoft Family but not Xbox Family

Discus and support Child accounts showing in Microsoft Family but not Xbox Family in XBoX on Consoles to solve the problem; This is an issue that's already been discussed via this forum post. I have the same issue and I also posted to try and get the solution applied to my... Discussion in 'XBoX on Consoles' started by PinsAndPegs, Nov 1, 2016.

  1. PinsAndPegs
    PinsAndPegs Guest

    Child accounts showing in Microsoft Family but not Xbox Family


    This is an issue that's already been discussed via
    this forum post. I have the same issue and I also posted to try and get the solution applied to my account but there's been no response in 3 days, so
    I'm trying a new post.

    The issue is that I have created two child accounts for my kids via PC / website and have added them to my Microsoft Family. However they do not show up in my Xbox family. I can't do anything via an Xbox console as we do not own one. I need to be able to
    manage their security settings in order for them to access the Minecraft PE Realm that I have created.

    Feel free to remove this post and update the one linked to above. Clearly there is a solution available as it has worked for various people who posted the same issue in the above post, but it appears to need manual intervention for anyone who does not own
    an Xbox.

    :)
     
    PinsAndPegs, Nov 1, 2016
    #1
  2. magstroop
    magstroop Guest
    Child "Gamertags" Not Showing in Family Settings

    Child "Gamertags" Not Showing in Family Settings.......although child "accounts" are shown
     
    magstroop, Nov 1, 2016
    #2
  3. BobBackwards999
    BobBackwards999 Guest
    Can't add a child to my xbox family

    I am the parent. My account exists on both microsoft and xbox. I have a child account, which exists on both microsoft and xbox. The child account is a member of my microsoft family. The child is NOT a member of my xbox family. I cannot figure out how
    to add the child account to my xbox family. I don not have an xbox console.
     
    BobBackwards999, Nov 1, 2016
    #3
  4. PinsAndPegs
    PinsAndPegs Guest

    Child accounts showing in Microsoft Family but not Xbox Family

    A quick update - looks like my new post has worked as my request via this post has now been seen and I can now see my kids' accounts in my Xbox
    family. If anyone else is having the same issue, I suggest posting there.
     
    PinsAndPegs, Nov 1, 2016
    #4
  5. DrifterX22 Win User

    Im having a issue with "Bad Request"

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under 18 years old, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family. Even if you're over the age of 18, you can still be a child in Microsoft family.

    Solution

    If you're under the age of 18, follow the steps on your console to have your parent sign in and add you to a Microsoft family.

    If you're over the age of 18, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Microsoft fee for creating a child account FAQ

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  6. DrifterX22 Win User

    Can’t change to a custom picture

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  7. DrifterX22 Win User

    Profile pictures

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  8. DrifterX22 Win User

    Xbox Unreachable Settings

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  9. DrifterX22 Win User

    XBOX profile picture

    This happens when either you are under 18 in the US and most other countries except Korea (20) or for some reason MS thinks you have a child account.

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under 18 years old, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family. Even if you're over the age of 18, you can still be a child in Microsoft family.

    Solution

    If you're under the age of 18, follow the steps on your console to have your parent sign in and add you to a Microsoft family.

    If you're over the age of 18, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Microsoft fee for creating a child account FAQ

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
Thema:

Child accounts showing in Microsoft Family but not Xbox Family

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