Child accounts showing in Microsoft Family but not Xbox Family

Discus and support Child accounts showing in Microsoft Family but not Xbox Family in XBoX on Consoles to solve the problem; I've seen a couple of other posts similar to this from a couple of years ago as my son is trying to play with others on Minecraft. It seems like there... Discussion in 'XBoX on Consoles' started by KatieWilliams7, Apr 19, 2020.

  1. KatieWilliams7
    KatieWilliams7 Guest

    Child accounts showing in Microsoft Family but not Xbox Family


    I've seen a couple of other posts similar to this from a couple of years ago as my son is trying to play with others on Minecraft. It seems like there is an issue with accounts set up on apple devices which this one was. His gamertag doesn't appear on the
    adult xbox account profile page so I can't change his settings.

    Can you please correct this as you did with others.

    similar post

    https://answers.microsoft.com/en-us...-but-not/cec090ba-89b2-4d93-bce9-7d9c7161fd86

    :)
     
    KatieWilliams7, Apr 19, 2020
    #1
  2. DrifterX22 Win User

    Im having a issue with "Bad Request"

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under 18 years old, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family. Even if you're over the age of 18, you can still be a child in Microsoft family.

    Solution

    If you're under the age of 18, follow the steps on your console to have your parent sign in and add you to a Microsoft family.

    If you're over the age of 18, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Microsoft fee for creating a child account FAQ

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  3. DrifterX22 Win User

    Can’t change to a custom picture

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  4. DrifterX22 Win User

    Profile pictures

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  5. DrifterX22 Win User

    Xbox Unreachable Settings

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

    Solution

    If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

    If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select
    Remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Parental consent and Microsoft child accounts

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
  6. DrifterX22 Win User

    XBOX profile picture

    This happens when either you are under 18 in the US and most other countries except Korea (20) or for some reason MS thinks you have a child account.

    Why you're being asked for parental consent

    If the date of birth on your Microsoft account shows that you're under 18 years old, Xbox is required to request parental consent for you to use Xbox Live.

    If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family. Even if you're over the age of 18, you can still be a child in Microsoft family.

    Solution

    If you're under the age of 18, follow the steps on your console to have your parent sign in and add you to a Microsoft family.

    If you're over the age of 18, have your parent remove you from the family. They'll have to sign in to
    account.microsoft.com/family, select your profile, and select remove.

    If you're unable to clear the message, contact Xbox Support.

    Related Issues
    Microsoft fee for creating a child account FAQ

    Definition of a Microsoft child account

    A child's account no longer appears in your family on Xbox One
Thema:

Child accounts showing in Microsoft Family but not Xbox Family

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