Child accounts can't sign into Xbox Live on console

Britesparc · Oct 21, 2018

I have two child accounts associated with my Microsoft account. One of these - my eldest child - has an Xbox gamertag and has played for a couple of years now with no real issues. The second one - my youngest child - I have only recently created and have
not yet signed into Xbox Live or created a gamertag for.

However, neither account can sign into the Xbox any longer. When I attempt to either add a new account via Microsoft email (for my youngest) or simply sign into an existing account (for my eldest) it just hangs at sign-in, with the loading wheel spinning
round, until I finally get a generic error message 0x80080005, which seems to indicate that it can't access Xbox Live.

Obviously this is frustrating, especially for my eldest who can't play her games anymore. As this problem seems to coincide with me creating a second child account, I wonder if that has something to do with it, or if it's just coincidence. My account, and
that of my wife, remain unaffected; we can both sign-in as normal.

Any help would be appreciated.

:)

Emaruse · Oct 21, 2018

Changing Child Account Into Adult Account: How Do I Do It?

How do you change a child account into an adult account? I'm 20 Years Old now, and I can't sign up for Netflix. I made sure my age was accurate on Hotmail, and nothing worked. How do you sign up for Netflix if you have a Child Account? And if you can't,
how do you turn a Child Account Into an Adult Account?

xboxfelix · Oct 21, 2018

How to Join Xbox LIVE

This is the final step before you start enjoying the most amazing entertainment experience on Xbox LIVE.

The process is free and easy to follow.

You only require an valid email address and a high-speed internet connection.

There are two Membership levels available: Free and Gold. You can read more about what you get with each membership level.

Before proceeding, confirm the following:

If you have a Zune or Games for Windows LIVE account, it means you already have an Xbox LIVE account! All you have to do is to download the account to your Xbox 360 console, sign in and start enjoying the Xbox LIVE experience.

If you have a Microsoft account, you can use it for your Xbox LIVE account.
Note: "Microsoft account" refers to what was formerly "Windows Live ID". It is the email address and password you need to sign into Microsoft services (including Xbox LIVE).

This means that if you already have a Messenger or Hotmail account, you automatically have a Microsoft account.

So, during registration for Xbox LIVE, if you are asked for an email address, enter your Microsoft account.

If you don't have a Microsoft account, you can sign up for a free account on your computer, or during the signing in process for Xbox LIVE.

If you decide to go for Gold Membership, you should have your credit card information ready before proceeding with the process of signing up for Xbox LIVE.

Steps to follow

1) On your controller, press Guide then select Join Xbox LIVE.

2) Follow the instructions on the screen on how to sign up for Xbox LIVE.

Note: Make sure that you enter your correct date of birth when signing up. This will be used to determine whether you get a child account or an adult account. Once the account is created, you cannot change the date of birth.

Join Xbox LIVE Gold Family Pack

With the Xbox LIVE Gold Family Pack, your family is given four 12-month Gold Memberships for less than the price of two. If you are interested, just select Family Gold on the Subscription selection screen.

No option for Gold Family Pack?

You might be using a child account, or the Gold Family Pack does not apply to your region.

Here is a list of countries that have access to the Gold Family Pack:

Australia

Canada

United States

United Kingdom

Germany

France

New Zealand

Japan

Mexico

XBF Lance J · Oct 21, 2018

Hey Britesparc,

Let's try to get you guys back to your gaming! We suggest you perform a
Factory Reset on your console while keeping your games and apps:

Press the Xbox button to open the guide.

Select Settings.

Select All Settings.

Select System.

Select Console info & updates.

Select Reset console.

Let us know if this helps!

XBF Lance J

Hey Britesparc,

Let's try to get you guys back to your gaming! We suggest you perform a
Factory Reset on your console while keeping your games and apps:

Press the Xbox button to open the guide.
Select Settings.
Select All Settings.
Select System.
Select Console info & updates.
Select Reset console.

Let us know if this helps!

curley jack

It should be as simple as signing in to your child's account on your console while connected to Xbox live and there should be an option to prompt you to sign up with the account you're signed in with

oO HQ SoNiC Oo

You can't change the age, but you can do this that will give you access to everything that an adult has.

Age is determined by the date of birth on the Xbox LIVE account. Once a person turns 18, he or she can follow the steps here to promote their account.

On your Xbox 360 console, sign in to Xbox LIVE using the account that you want to change.

Go to Settings and select Account.

In the Your Information panel, select Promote Child Account.

Note “Promote Child Account” will only be available if the date of birth for the account indicates that you have reached adult age for your country or region.

If you’re prompted to sign out of a current game session, select Yes.

On the “Promote your current Xbox LIVE child account to an adult account” screen, select Continue.

Club-1B2D708E-E229-4

Problem:

You see the following error and message when you try to sign in to Xbox Live using a child account:

Before you can sign in here, you'll need to sign in at Xbox.com.

An adult will also need to sign in so they can give permission.

Code: 83118853

This means that the parent account must provide permission for each associated child account (under age 13) before the child can access Xbox Live

Solution:

To resolve this issue, have the child account sign in to Xbox.com. Then, when prompted, the parent account associated with the child account should sign in to Xbox.com and give permission for the child account to sign in to Xbox Live.

If you keep experiencing the problem, contact Xbox Support.

GMS1stLDYCannon

Hello so in order to add them to their own console, you will just sign in with the email address and password for each child on the associated console. One child will be able to share your Xbox live and any digital downloaded games through console if you
set theirs as your home console. Other child would need to have their own paid for live account. So you would be paying for only 2 live accounts in the end.

Child accounts can't sign into Xbox Live on console