Child account on xbox not able to play multiplayer games.

chrisavenell · Feb 23, 2022

Please can somebody help.

I have set up a child account for my son on the xbox (series x). As the parent I have an xbox ultimate account including gold subscription, so I can play multiplayer on the parent account OK, but my son cannot use his account for multiplayer.

I have logged in and set his settings to enable multiplayer and clubs, but still he is not able to use multiplayer games. Any other suggestions?

:)

Smwutches

Make sure you have the console set as your Home console so he can access your Gold. https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox

NeoDan123

Good day

If the account you are playing with is set as a child account you wont be able to start a Realm.

To be able to play on someone else realm you will need to have the settings changed to allow for multiplayer games.

Child accounts is under the age of 18 (20 in South Korea and Japan).

steeledwand7664

He should be able to use your gold (play multiplayer and do party chat) as long as you have it set in his privacy and online safety that he can join parties and play multiplayer games.

What is happening when he tries to play a multiplayer game is it saying he needs to buy gold?

as far as the free games are you talking about the games with gold? If so only the account that has the gold subscription on it can get the games with gold not the accounts that they are sharing the gold with.

some games if an account are considered child accounts even if the settings are set to allow the child to play the publisher prevents them from being able to play the games this has nothing to do xbox or Microsoft that is a publishers decision.

Legendgenesis

Also, if there are no gold accounts on either Xbox, they may not be able to play online. If there's one gold account and one of the xbox ones is set as a home console, there is a way to share gold on two consoles at once.

First, log out of the gold account on the home console, and allow child account number one to log in there. That account will be able to log into and access online multiplayer so that the kids can play together due to the shared gold feature of a home console.
Then, on the second xbox one, log into both the gold account and the second child account. Then use the second child account to log into the game. You should be able to use gold in that way on that console as long as the gold account is logged in.

NeoDan123

To be able to play multiplayer you will need to change the setting for multiplayer to allow. It can be found under Online & Privacy settings.

If the account is a child account then a parent account will need to change these settings as mentioned.

Child account on xbox not able to play multiplayer games.