Child Account on Xbox, Adult on Microsoft

Xbox Live determines whether an account is a child account or an adult account based on the age of the account owner. Child accounts are tied to an adult's Microsoft account.

After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion can be done only from the parent's account

My son has his own account, which is connected to my email...and my other email is strictly work

It sounds as tho the account, son's (gamertag) setup on the XBox is an adult account using your email assigned to your Microsoft account.

What needs to happen is an adult xbox account (think gamertag) needs to be setup with your adult email used for Microsoft account and then use the family setup and make your childs gamertag on the XBox a child account not an adult account.

Hey Xwarrior,

Did this account graduate naturally from a child account to an adult account or was there a birthday change attempt? You can change the birthdate to the Microsoft account but it will not change the birthdate that was entered originally to the Xbox profile.

In other words, a child account will remain a child account until it graduates naturally to an adult account. No way around it.

I didn't mean that the one on the Microsoft store was a Child account, but that you could install games for adults if you have an adult account on the Microsoft store app, if you don't see moods option on the Xbox app it's because one of 2 reasons

1.- Game do not support moods

2.- Account used in the Xbox app it's a Child account

I found this, hope it helps.

Promote a child account to an adult account in Xbox

Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for
example, the adult age in Korea is 20).

Child accounts are tied to an adult's Microsoft account. The adult account can control Family Settings and restrict some features of Xbox LIVE.

After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions.

To promote a child account to an adult account

Sign in to Xbox LIVE by using the account that you want to change.

Go to Settings, and then select Account.

Select Promote Child Account.

Note The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account
using the correct date of birth. This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United States). The legal adult age varies by country and region.

Follow the on-screen instructions to promote the account.