Child account got lost

Hey WebbiestDust833! Do you remember the Microsoft Account email address and password for the child account? You may be able to find out more info while you are signed in to the adult account
here. Post back and let me know how it goes!

Was "my fault"... :|

checking the child permission, the first time, i saved the account under 'custom' profile, not child.

So, the account was 'protected' but i wasn't able to approve the friendship request...

When i set the account with 'child' profile, all the process go ahead like you said, Twylyght Myst, asking my approval (parent account passwd) when the child try to add a new gamertag.

So, many thanks Twylyght and sorry about the lost of time

See you

To change privacy and safety settings for a child

These settings help you manage how others see your child's profile, communicate with your child, and interact with your child's content. You can also make sure your child only sees age appropriate games, content, and websites.

1. Go to Xbox.com and sign in to your account (this must be an adult account).
   
   Note
   
   If you’ve forgotten your account email address or password, see the Lost Account Solution or the Lost
   Password Solution.
   
2. Select More options , then select Xbox settings.
3. Select Privacy & online safety.
4. Select the gamertag for your child's account.
5. Select either the Xbox One/Windows 10 Online Safety tab or the Privacy tab. Review the current settings and update any that you want to change.
6. Select Save before leaving or switching to another tab. If you don't save the changes before you move to the other tab, your changes won't be saved.
7. Have your child sign in and then sign out of their account to make sure the changes take effect.

Hi,

To change privacy and safety settings for you or a child

1. Sign in to the adult's Microsoft account.
2. If you’ve forgotten your account email address or password, see the Lost Account Solution or the Lost
   Password Solution.
3. To change settings for yourself, continue to step 5.
4. To change settings for a child, choose the gamertag for your child's account.
5. Select the tab for Xbox One/Windows 10 Online Safety or Privacy. Review the current settings and update any that you want to change.
6. Select Save before leaving or switching to another tab. If you don't save the changes before you move to the other tab, your changes won't be saved.
7. If you changed settings for your child, have them sign in and then sign out of their account to make the changes take effect.

Best regards

Hi,

Checking that Xbox Family link has reaffirmed the same issue I have had for several years. My account is still considered a child account as it is linked to my father’s Xbox 360 era account.

He lost access to the email attached to the parent account and lost the password years ago. He has also unfortunately since passed away.

As a result, I am unable to access his account and remove my child account status. Is there any other route I can go down in solving this issue?

Thanks for your time.