Черный экран на xbox [Edit - Translation] - Black screen on xbox

Hello Den,

Thank you for posting here on the Xbox forums. We understand that you are coming across a black screen while attempting yo use your Xbox one. If you haven't already, please utilize all troubleshooting steps on this support article: Troubleshooting
a blank TV screen or monitor while your Xbox One is on

Let us know the results!

Hello

Did you try to clear the cache?

For an Xbox One stays pressed the ignition button on the front of your console for 10 seconds, wait 30 sec, restart the console.

That should solve your problem.

If not, look at the connection on your screen and behind the console.

Похоже что все что было на распродаже до 24 числа теперь с этой ошибкой. Dead Space Покупал все нормально было, вчера не мог зайти в игру тупо зависало черный экран, сегодня нормально робит. А так на call of duty
все части тоже выдает ошибку 8c15000c если не ошибаюсь они тоже были на распродаже

Hi There,

Thanks for letting us know it didn't help. As mentioned by Metal its best to request a call from support and maybe set up a repair. Have you tried setting the console up on a different TV?

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.

Thanks,

Brad

did not help