Check your disc error 0x80820003 - %2

Roastylegg · May 5, 2021

This problem has been happening for a few years on the same xbox I’ve taken it to get fixed still hasn’t solved the problem it’s not my disc drive failing I know this because when I try to play other games for example San Andreas xbox 360 it works or try to install mafia 3 or call of duty there is no issues but certain games always get this error which is annoying because I have a Huge collection of hard copies and half of them won’t read but the other half of them will. I’ve tried hard resetting nothing works. I don’t know how you can release different edition xbox ones and still have the same issues on every one of them?

:)

XBF Ihssane Z

Hello there @Roastylegg, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

Troubleshoot problems playing a disc | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming!

ryancottington

Hi, this didn't work as it's still saying "check your disc" "your disc may be dirty or damaged. I've cleaned it and checked for damage but their seems to be none (0x80820003 - %2)

Dbnejwkfmief

Every time I put a movie in, it immediately plays perfectly. But the multiple games I try to open, I get an error every time.

PvZ Battle for Neighborville: I put it in, after a few seconds, it opens up. But 0.5-2 seconds afterward, it says "Insert the disc." It's a new disc, too, with no scratches or anything! I uninstall, and it
brings up a "Check your disc" (0x800820003 0x46) error.

South Park The Fractured but Whole: I put it in, nothing happens. I go ahead and open the game, it sends me to the Microsoft Store giving me a 1 hour Trial. I uninstall and try again, it brings up the "Check
your disc" (0x80820003 - 0x46) error.

Minecraft: "Sorry this game isn't compatible." pops up 30 seconds later before anything happens. I put it in again and as I was typing this, it also brought up the "Check your disc" (0x80820003 - 0x46) error.

And like I said, I've already cleaned & checked for scratches and they're all physically good! Would this mean I need a new Disc drive? I just replaced it about a week ago, and the PvZ game worked once after that about a day ago!

ImAice

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

To be honest with you, in most cases, it has something to do with the disc but let's give this a shot. This time, I'll be providing you a step to restore your console to its factory defaults to remove all potentially corrupted files that can interrupt you from using the console’s full potential. Nothing to worry as everything will stay intact, you just need to sign in using your account. No games or apps will be deleted. Make sure you know your emails and password, okay?

BKTechie

Hi Team.

I have the exact same issue and error code. BluRay discs work without any issue. I only receive the error message with Xbox One titles.

0x80820003 0x35

Please advise.

Check your disc error 0x80820003 - %2