Check whether system is new, refurbished, or used

Discus and support Check whether system is new, refurbished, or used in XBoX on Consoles to solve the problem; Hello, I recently bought an Xbox One from Amazon. While the item I ordered was listed as new, I would like to make sure this is the case. Is there... Discussion in 'XBoX on Consoles' started by tuhin94, Feb 20, 2016.

  1. tuhin94
    tuhin94 Guest

    Check whether system is new, refurbished, or used


    Hello,

    I recently bought an Xbox One from Amazon. While the item I ordered was listed as new, I would like to make sure this is the case. Is there some place I can enter the serial number and check the condition of the system?

    :)
     
    tuhin94, Feb 20, 2016
    #1
  2. Best Place to Buy a 360 suggestions...

    I am planning on getting an Xbox 360 again. Does anyone know the best deals on 360 Slim consoles? I don't care if it's online or at store or whether it's new, used or refurbished.
     
    FirstShadyhere, Feb 20, 2016
    #2
  3. Ultra Aeon
    Ultra Aeon Guest
    How to tell Original vs Factory Refurbished Microsoft Xbox 360 Wireless Controller ?

    Apparently where I'm located, refurbished means used internal components inside a brand new external case. The problem is I'm paying for new not refurbished.
     
    Ultra Aeon, Feb 20, 2016
    #3
  4. Check whether system is new, refurbished, or used

    You could register it to your account with the serial number at myservice.xbox.com.
     
    FunkyForestFrog, Feb 20, 2016
    #4
  5. Azrael008uk
    Azrael008uk Guest
    At the top of the page is a tab for Support.

    Get some. It's free and the answer they give you will be correct (give them the serial number).

    What makes you think it might not be new?

    Let us know how you get on.
     
    Azrael008uk, Feb 20, 2016
    #5
  6. kingvas78
    kingvas78 Guest
    kingvas78, Feb 21, 2016
    #6
  7. EnenDaveyBoy
    EnenDaveyBoy Guest
    Was the box sealed when you bought it? did it have a tab over the edges that separate, if it did it was new, if not is wasn't.
     
    EnenDaveyBoy, Feb 21, 2016
    #7
  8. pkvas
    pkvas Guest

    Check whether system is new, refurbished, or used

    Sealed box doesn't mean anything he thinks the retailer lied for some reason if that's the case it's extremely easy to reseal the box
     
    pkvas, Feb 21, 2016
    #8
  9. J.R.G.
    J.R.G. Guest
    How did the console look when you opened it? Was everything neatly packaged? Was the plastic/foam piece that the console came wrapped in free of wrinkles? Hard to repackage to make it look perfect. Did the listing say new or refurbished? Items sold legitimately
    as refurbished have to be in different packaging or stamped/sticker ed on the box; at least here in the U.S..
     
    J.R.G., Feb 21, 2016
    #9
  10. Azrael008uk
    Azrael008uk Guest
    I don't think the guy's got it yet.

    He's just worried what he might get.

    But Amazon is too big an online retailer to be attempting blatant scams such as reselling 2nd hand XBoxes as new.
     
    Azrael008uk, Feb 21, 2016
    #10
  11. J.R.G.
    J.R.G. Guest
    I just assumed when he asked about entering the serial number, he already had it.

    Would have liked the O.P. to come back and give us the listing or update, though I think he's gone.

    Peace, J.R.
     
    J.R.G., Feb 21, 2016
    #11
  12. EnenDaveyBoy
    EnenDaveyBoy Guest
    Having a sealed box is the first place to start, resealing a box is easy enough, but actually is unlikely for a retailer to be able to reseal for a lot of reasons, not saying it doesn't happen, but it doesn't happen often.

    Also amazon aren't the only people that sell on amazon, and the number of people that don't know this is unbelievable.
     
    EnenDaveyBoy, Feb 21, 2016
    #12
  13. BrianGunter
    BrianGunter Guest

    Check whether system is new, refurbished, or used

    "But Amazon is too big an online retailer to be attempting blatant scams such as reselling 2nd hand XBoxes as new."

    Probably true, but the same cannot be said for most of the 3rd party sellers who use Amazon as a storefront. Not to mention, even companies like Amazon could make a mistake and send out the wrong box. Unlikely, but it does happen.
     
    BrianGunter, Feb 22, 2016
    #13
  14. Having a sealed box is the first place to start, resealing a box is easy enough, but actually is unlikely for a retailer to be able to reseal for a lot of reasons, not saying it doesn't happen, but it doesn't happen
    often.

    Also amazon aren't the only people that sell on amazon, and the number of people that don't know this is unbelievable.

    Used to work for a major retailer and this has the right of it IMO. Not to mention that resealing a box is sometimes easy enough... not always, but the big question is reseal for
    what purpose? Most items listed as refurbed still come in their own packaging, usually identical to the packaging of the same item when new. A refurbed item will typically have a sticker, on OEM packaging, that indicates it's a refurbished item.

    It's more likely for a "refurbished" sticker to be removed from the packaging, if a company were to try and pull a scam. But if memory serves, that sticker isn't coming off the
    package without doing obvious damage.

    IMO, it's more likely that a refurbed unit would be put into a "new item's" package, but then... what happened to the new item that was in there to begin with?

    Not saying it hasn't happened or doesn't happen... just that the odds of it aren't as high as one might suspect they are, considering all the other things that would have to add
    up to make it worthwhile to do it.
     
    A Blue Illusion, Feb 22, 2016
    #14
  15. John Dowding
    John Dowding Guest
    Yea, it's not unlikeley but I don't buy the "companies" doing it scenario. An employee who sees a way to scam? Yep.
     
    John Dowding, Feb 22, 2016
    #15
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Check whether system is new, refurbished, or used

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