"check the info you entered. it doesn't match the info for this card"

Discus and support "check the info you entered. it doesn't match the info for this card" in XBoX Accessibility to solve the problem; It's almost a year I'm facing this issue, contacted bank to solve this issue. They said every information is correct and there is no error. They said... Discussion in 'XBoX Accessibility' started by Sathish S1, Feb 17, 2023.

  1. Sathish S1
    Sathish S1 Guest

    "check the info you entered. it doesn't match the info for this card"


    It's almost a year I'm facing this issue, contacted bank to solve this issue. They said every information is correct and there is no error. They said many customers has complained about Xbox payment issue and they said it's their careless problem.

    Why don't you solve this issue for a long time?

    I'm so frustrated

    :)
     
    Sathish S1, Feb 17, 2023
    #1
  2. Smwutches Win User

    "Check the info you entered. It doesn't match the info for this card."

    Since Latvia is not supported by Live, your account region is most likely set for a different region. Since the credit card wouldn't match that region, that could be a possible reason.
  3. rudipops1 Win User

    Check the info you entered. It doesn't match the info for this card

    Try to add the card through account.microsoft.com under payment & billing or vise versa if you're using the website, use the console. If you're still getting the error, please contact your financial institution to ask if your card has online purchases
    restrictions. If so, remove them and re-add the card after doing a power cycle (restarting it from the settings under power & start up) with the console.
  4. Crescen1 Win User

    Check the info you entered. It doesn't match the info for this card.

    Yes Sir, I have been trying every possible method for the past 2 weeks, including the browser on PC, the browser on Phone, Xbox app on PC, and Windows Store.

    And That is the issue I am facing, I cannot add my cards as payment methods, including the card I've used to make purchases before.
  5. Danny Saint Lord Win User

    Check the info you entered. It doesn't match the info for this card

    Make sure that your card is activated. That was the reason I got that the mesage.
  6. duongthi Win User

    Check the info you entered. It doesn't match the info for this card

    i also got the same error, someone tell me how to solve,
Thema:

"check the info you entered. it doesn't match the info for this card"

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