“Check back in a little bit” issue

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

I'm sorry to hear that. Here are the steps that you can try for your concern.

Solution 1. Power cycle your console

Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

Solution 2.Try removing your account and add it back again.

To remove your account:

Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Select the account that you want to remove, and then select Remove to confirm.

To add it again:

Press the Xbox button on your controller to open the guide.

Select Sign in.

Select Add & manage.

Select Add new.

Enter your Microsoft account email address and password.

Solution 3. Please go to the Microsoft store and search for the game. Scroll to the bottom part of the page where it says ''included in this bundle'' and install the base game.

I hope this helps. Feel free to ask back any questions and keep me posted.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

We need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

Go to https://account.microsoft.com/billing/orders, the game should be visible as "completed".

https://support.xbox.com/en-US/help/subscriptio...

Once confirmed that it is purchased under the correct account kindly remove and re-add your account then try installing the game again.

"REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

I understand, please use this link to request a refund, https://support.xbox.com/en-US/forms/request-a-.... You can get the order number from your account's order history at this link, https://account.microsoft.com/billing/orders.

Nope. Still says to check back in a little bit. I don’t suppose “a little bit” means a week or so, right?

I think I’ll just get a refund tbh.

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please log in to your account at this link, https://account.microsoft.com/billing/orders

Look for the transaction you made for the game there. Kindly check the status of the transaction.

If the status of the transaction is completed, try launching the game by searching for it using the console's store section. Search the game from there. Let me know if it works.