Chats Not Updating

For some reason my chat isnt working. I sent a friend a message and its still saying I haven't talked to him since 12/5/19. On top of that I accidentally moved a chat to Message requests and it moved just fine but when I tried moving it back it doesnt move.
The prompt that says "move to chats" even changed as if it was in chats.

It was just working the other day and nothing really changed other then my friend sending me a game (which I still haven't received) and the purchase and download being in maintenance for about 4 hours.

Are you only having this issue on the Xbox, or is it happening on the PC app, the mobile Xbox App, and the Xbox.com website too?

Have you tried to visit Xbox assist, as that will tell you if there is any issues with communication? go to the settings tab on xbox snap menu and you will see it there, alturnatively you can visit https://beta.support.xbox.com/xbox-live-status I have
just checked myself and there isnt anything reported microsofts end yet. Also are you on pc, mobile or Xbox?

Just updating now will it be same as last month I can only chat with peole in preview programme do to chat updates

yes everything is updated chat adapter controller and system. and i have tried hard reset still not working properly. The headset does not work in game chat at all. In party chat it worked until i went to game chat. Ever since the update this issues started
happening. It has to be the update that caused all these issues for ton of people.

"Due to network limitations, you can't join party chat right now". All of us have the update. All of us could chat before the update. None of us can chat now no matter the combination of people.