Chatpad stops game audio

Zepherus13 · Nov 1, 2016

My turtle beach headphones don't seem to work with my chatpad connected - i get chat audio but no game audio.

They work perfectly without the chatpad attached.

I have followed the troubleshooting on All About the Xbox One Chatpad with no success.

I have made sure that the game volume is turned up both on the console and chatpad.

Is this an issue that anyone else has had? is there a Fix? or do I have to unplug my headphones and plug in the chatpad anytime I want to type (very annoying)? or is my chatpad faulty?

Thanks

:)

Zepherus13 · Nov 1, 2016

Chatpad Stops Game Audio

My turtle beach headphones do not work with the Chatpad - i cannot hear game audio with it connected.

They do work when they are plugged straight in the 3.5mm jack.

I have tried the troubleshooting on All About the Xbox One Chatpad but none of the soulutions worked.

Has anyone else had this issue? Is there a fix? or is my chat pad just faulty?

Thanks

SCDudeDark · Nov 1, 2016

New Xbox chatpad

Game audio isn't playing through the chatpad when I switch back to the regular adapter thing it works fine just not with the chatpad it plays chat audio fine just no game audio

Mister Mascot · Nov 3, 2016

Hey there Zepherus13,

Is this an Official Xbox One Chatpad or one from another manufacturer? Has the setup ever worked before with the Turtle Beach headset? Does it work with the standard Microsoft Chat Headset?

Let us know!

Ingrid Soto · Oct 31, 2018

I have the same issue Any fix?

Ingrid Soto

I have the same issue

Any fix?

Mister Mascot

Hey there Zepherus13,

Is this an Official Xbox One Chatpad or one from another manufacturer? Has the setup ever worked before with the Turtle Beach headset? Does it work with the standard Microsoft Chat Headset?

Let us know!

SCDudeDark

Turtle beaches X32s I like what the chatpad does but might have to get rid of it not being able to hear game audio totally kills my immersion

E McSq

I may be wrong, but do you have a chatpad plugged into your controller?

For some reason, having a chatpad plugged in disables the Kinects mic and also stops you from hearing voice messages.

Unplug the chatpad, and voila!, problem solved.

LegoNinja187

Would it be this one?

If it is that one "Please note that for the original XB1 controller audio and chat will not be transmitted as that controller required an adapter to use both audio and chat, however the chatpad keyboard functions will still work with this controller"

Have you tried simply plugging your headset in to see if you can get it to work.

Chatpad stops game audio