ChatPad stopped working on Elite controller after update; never worked on regular controller

kkj.droid · Jul 25, 2016

I just got my ChatPad in the mail and it worked fine with my Elite controller, but connecting it to my regular controller (with 3.5mm jack) resulted in the orange LED flashing. I updated both controllers, because that's what the support articles say to do,
and now the ChatPad won't work with the Elite controller either. Audio passthrough also doesn't work.

:)

fus10n75 · Jul 25, 2016

Elite controller no longer works with chat pad unless power cable is inserted.

As above. I have tried the chatpad on another controller and it works fine on battery only. I have tried updating the controller with the chatpad attached but no update is needed. I've tried other batteries! Elite controller works fine with or without
chatpad but chatpad gets no power from controller unless power cable is plugged in.

Any ideas?

DjVial · Jul 25, 2016

Xbox One Elite Controller Issues

Im having an issue where the chat pad won't connect to the elite controller. Works fine on all other controllers. I had it working for a second i pushed it in and it worked but, it stopped again. Mic works fine on the controller same adapter style.

All updates where done.

Miss Bijoux · Jul 26, 2016

Hey kkjdroid -

Sorry to hear about the issues. Have you already read through the guide on
Troubleshooting the Xbox One Chatpad? If so and you are continuing to experience issues, your Chatpad may be in need of repair. I know this isn't exactly ideal but you can begin that process via the
Online Service Center.

Keep us posted!

Miss Bijoux

Hey kkjdroid -

Sorry to hear about the issues. Have you already read through the guide on
Troubleshooting the Xbox One Chatpad? If so and you are continuing to experience issues, your Chatpad may be in need of repair. I know this isn't exactly ideal but you can begin that process via the
Online Service Center.

Keep us posted!

XboxFAILdotCOM

Found the *sort of* answer to this.

I went to a buddys place and used his xbox one to re-rerun the firmware update for my elite controller. After doing that update, the chatpad started working. The Xbox One accessories app works with it in windows 10. Windows 10 does not have support for re-mapping
chatpad keys.

xCYGNUSxHYOGAx

same issue here on my end. xbox elite controller was updating then it closed out then prompted me to redo the update it finished and orange light kept blinking. tried 3.5mm controller update went through no issue but light still blinking. controllers work
no problem but chatpad still not working. if it helps i did it over wireless on elite and usb with 3.5mm controller. hopefully op has a fix by now not finding anything on youtube about this.

SKAND4LOZO

I'm glad im not the only one with this problem.. I got my elite 2 today and its not working with my chatpad. Is not only the audio but is like it won't recognize the chatpad at all. Notbing works not even to type this is annoying bc I use my chatpad frequently....
is noy my chatpad bc i tried it on my other controllers and even my elite series 1 and it works fine... I didn't pay almost 200 dollars for the new controller not to let me use my accessories.

DaleCh

I have the same problem, and this only happenned since the 14th of March. This appears to be a software issue; The microphone works when plugged into the chatpad; if I adjust the mic monitor settings I can hear myself, but the party cannnot hear me when using the chatpad. I've confirmed both the controller and chatpad are up to date wrt software updates, so I suspect that an xbox console update may be the cause. Please help. I'm using an xbox one x, elite controller gen 1 with the chatpad.

ChatPad stopped working on Elite controller after update; never worked on regular controller