Chat Problem

Discus and support Chat Problem in XBoX Games and Apps to solve the problem; Hello, i need help with this issue im having on my XBOX app on windows 10, i cannot see my friends online, nevertheless i can see the "followers", in... Discussion in 'XBoX Games and Apps' started by iNk Primus, Apr 2, 2017.

  1. iNk Primus
    iNk Primus Guest

    Chat Problem


    Hello, i need help with this issue im having on my XBOX app on windows 10, i cannot see my friends online, nevertheless i can see the "followers", in the other hand i cant send messages or see the ones i have.

    I get this message "try again, there were some problems getting your conversations" on the chat window.

    &

    "We cant show your friends at this moment, Try updating the app. Something went wrong"

    And my app is updated.

    Extra data: My NAT is "open", and the connection to the server is online.

    Thanks before anything!

    :)
     
    iNk Primus, Apr 2, 2017
    #1
  2. Caillou
    Caillou Guest
    Use Kinect in game to chat

    My guess is that it is the game, i had no problems using the kinect to chat on other games. Not saying it is great for chat, But it is useable.
     
    Caillou, Apr 2, 2017
    #2
  3. oOUTSIDERo62
    oOUTSIDERo62 Guest
    Chat problem

    It is possible that the problem is with the other persons settings, and it is not your settings causing the problem.
     
    oOUTSIDERo62, Apr 2, 2017
    #3
  4. Jomari Arc
    Jomari Arc Guest

    Chat Problem

    Hi,

    There are several reasons why Xbox app won't show your friends and followers who are online. To isolate the problem here is the link on
    how to download and use the Apps Troubleshooter.



    Don't forget to let us know how it turns out.
     
    Jomari Arc, Apr 3, 2017
    #4
  5. Jomari Arc Win User

    Chat Problem

    Hi,

    There are several reasons why Xbox app won't show your friends and followers who are online. To isolate the problem here is the link on
    how to download and use the Apps Troubleshooter.



    Don't forget to let us know how it turns out.
  6. DomCanelas Win User

    Chat problems.

    Something similar is happening to me. When using my xbox one stereo headset people in the party chat say they can barely here me talk at all. They say it's like if i was standing far off from the mic. This issue started mid gaming session.
  7. MarykateClark Win User

    Chat problems

    I'm having chronic problems with game chat and party chat, too.

    Party chat will sometimes suddenly fail for some or all of the party members and we have to make a new party. Sometimes random audio from non-participants, people we don't even know, will broadcast into our parties. (I can only assume it comes from people's
    Kinects, especially as most of the time, they don't seem to be playing anything or doing anything on their consoles when it happens.)

    Game chat in PvZGW doesn't work. A handful of participants in multiplayer may transmit some audio, but it's obvious that other people are talking but cannot be heard -- including me. Randomly, once or twice, game chat did temporarily work during Garden Ops
    mode, but each time only one person could hear me, and afterward it spontaneously went back to not working at all again.

    I've tried talking to MS Xbox support and to EA support, but neither has been able to fix the game chat issue or even determine why it's not working. I don't know if it's the fault of the game, the console or both... but I'm sick of it.
  8. Miss Bijoux Win User

    Chat Problems

    Hey there -

    Are you playing your game on Xbox One or Xbox 360? If it's on Xbox 360, party chat not working is a known issue that is being looked into. We don't have any further information at this time but when we do, we'll update this thread for you.

    Thanks for your patience!
  9. YOMAMAR6-77C0EA93-5F Win User

    Chat problems

    have everyone reboot console

    do not launch any games/apps

    1 person starts party turns on party - do not send invite

    join party host by going to friends list, choose friend hosting party, join party

    turn on party chat

    NAT TROUBLESHOOTING DID NOT HELP ME!

    MS should upgrade all XBOX LIVE members to premium Skype membership to use group chat there.
Thema:

Chat Problem

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