Chat issues with headset (NXOE)

Discus and support Chat issues with headset (NXOE) in XBoX on Consoles to solve the problem; One day while playing GTA 5 I left a game where (to my knowledge) I was talking with others, joined a party with a friend and suddenly, I was no longer... Discussion in 'XBoX on Consoles' started by KingZero1991, Nov 20, 2015.

  1. KingZero1991
    KingZero1991 Guest

    Chat issues with headset (NXOE)


    One day while playing GTA 5 I left a game where (to my knowledge) I was talking with others, joined a party with a friend and suddenly, I was no longer able to speak. This was about a month ago. My mic won't pick up sound like normal and if I press the volume
    all the way up it starts to beep like normal. But no matter what I try it will not talk back to others. I am stuck using kinect which luckily I have but it's not a great replacement. With gta's sound system unchangeable it can be hard to hear others and sometimes
    for others it can be hard for them to hear me. I NEED to get this issue revolved as I love multiplayer games and communication is needed for a lot of them.

    Thins I've tried

    - The mic is NOT muted. (Please don't mention this, I've got a lot of suggestions for it in the past month)

    -Tried New Mic

    -New controller

    -Hard Resets

    -Going to my profile and choosing " Choose this Profile with the mic in"

    -Pulled the Power Chord from the back

    -Tried taking off the kinect

    -Changed my DNS settings

    -I'm sure there's more that I'm forgetting I was chatting with Xbox Support for like an hour and ran through all the basics before he started giving me options like, is the mic muted...

    :)
     
    KingZero1991, Nov 20, 2015
    #1
  2. Mister Maka
    Mister Maka Guest
    NXOE Party chat issues

    Hey COB CApKiller! You should be good to access the
    Xbox One Update Preview Forum.

    If you have any trouble accessing that link please let us know with a new thread. Thanks!
     
    Mister Maka, Nov 20, 2015
    #2
  3. NXOE Party chat issues

    hey i have been part of the NXOE for a few weeks now and i cannot access the forums. can anyone help?
     
    COB CApKiller, Nov 20, 2015
    #3
  4. Hordie
    Hordie Guest

    Chat issues with headset (NXOE)

    Hi KingZero1991 ,

    Sorry you're having issues with your headset and mic. Which headset are you using? When you're in a party and you go to speak does the icon on the screen light up? If it doesn't light up, then that immediately says the system is not getting any mic
    audio. It also sounds like you're using the stereo headset adapter. Do you have the stock headset that came with the Xbox? If so if you plus that in do you get audio feedback? I'm wondering if there is something wrong with the adapter itself. As you've tried
    a different headset and controller there isn't a lot of troubleshooting left to do. If possible, can you try your headset in another Xbox console? Perhaps a friend or family member's if that option is even a possibility. If it works on another console,
    then the next thing I would suggest doing is a factory reset.
    Click this link
    with steps on how to do that.
     
    Hordie, Nov 20, 2015
    #4
  5. KingZero1991
    KingZero1991 Guest
    I had both a stock and headset with adapter. And yeah it works with my brothers X1 console. And factory reset didn't help. Am part of the preview program could that be a factor in this
     
    KingZero1991, Oct 31, 2018
    #5
  6. KingZero1991 Win User

    Chat issues with headset (NXOE)

    I had both a stock and headset with adapter. And yeah it works with my brothers X1 console. And factory reset didn't help. Am part of the preview program could that be a factor in this
  7. Hordie Win User

    Chat issues with headset (NXOE)

    Hi KingZero1991 ,

    Sorry you're having issues with your headset and mic. Which headset are you using? When you're in a party and you go to speak does the icon on the screen light up? If it doesn't light up, then that immediately says the system is not getting any mic
    audio. It also sounds like you're using the stereo headset adapter. Do you have the stock headset that came with the Xbox? If so if you plus that in do you get audio feedback? I'm wondering if there is something wrong with the adapter itself. As you've tried
    a different headset and controller there isn't a lot of troubleshooting left to do. If possible, can you try your headset in another Xbox console? Perhaps a friend or family member's if that option is even a possibility. If it works on another console,
    then the next thing I would suggest doing is a factory reset.
    Click this link
    with steps on how to do that.
  8. NewBlacksmurf Win User

    Xbox One Headset isn't working

    support.xbox.com/.../connect-compatible-headset

    Just to be sure....if anyone has a third party headset...be sure its not a headset that works with an iPhone or that is OMTP.

    Other than that...as in the headset worked prior to the NXOE update, I think the best advice is to contact official support chat at the bottom of the page linked above.
  9. COB CApKiller Win User

    NXOE Party chat issues

    hey i have been part of the NXOE for a few weeks now and i cannot access the forums. can anyone help?
  10. Mister Maka Win User

    NXOE Party chat issues

    Hey COB CApKiller! You should be good to access the
    Xbox One Update Preview Forum.

    If you have any trouble accessing that link please let us know with a new thread. Thanks!
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Chat issues with headset (NXOE)

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