Chat Audio not working.

Hi mikeyk2! My name is Ricardo an independent advisor ready to help you with this situation!

Unplug the headset and remove the batteries from the controller

Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

Unplug the console's power cable. Wait 10 seconds.

Plug the console power cable back in.

Press the Xbox button on your console to turn on the Xbox

Plug the headset and the batteries back in the controller and try again,

If this doesn't work, check that the chat mixer balance it's in the middle position

Here is how I understand the whole headset compatability works (maybe someone can correct me if I am wrong):

GAME AUDIO

If your headset gets the game audio via a box linked to your gaming machine via optic audio out - this audio will continue to work as designed, as the xbox One has optic out as well.

CHAT AUDIO

If your headset gets the chat audio via a direct bluetooth wireless link to the xbox360 machine - then this headset will not work with chat audio on the xbox One.

If your headset gets the chat audio wireless via a bluetooth puck that plugs into the 360 controller (not a direct wireless link to the gaming machine) -then this may work with the xbox One depending on how the forthcoming adapter works with next gen controllers.

If your headset gets the chat audio via a cable directly connected to your xbox360 controller - then this may work on the xbox One depending on how the upcoming adapter works with the xbox One controller.

I'm having similar issues. Upgraded the firmware on the controller first. The headset works great for Game Audio wirelessly from the transmitter, but as soon as I plug it into the Microsoft Chat Adapter, game audio begins dropping out and chat doesn't function.
When I unplug the headset from the Chat Adapter game audio works great.

The chat adapter seems to be the issue.

Any ideas?

Game audio is if you connect via optical audio.

Its been reported that an adapter for chat is being worked on.

i'm also having the very same problem but i'm using astro a50's. worked perfect until about last week (when i got the XB-one system update, not sure if it's related, just thought i'd mention it).

problems are,

-chat audio cuts in and out

-chat audio won't work what so ever

-party can hear me, but i can't hear them

- audio echoes (both game audio and chat audio)

was thinking that it maybe faulty and was going to send it back to MS for replacement.

Edit: i've also updated the chat adapter and i still have the same issues.